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RECRUITER (3)

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Service Desk Tech Tier II (1)

Help Desk Specialist (1)

Service Desk Technician (Pool) (1)

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grsi.com (3)

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USA-MD-Bethesda (3)

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Service Desk Tech Tier II
USA-MD-Bethesda - grsi.com
Job Details Service Desk Tech Tier II Job code 2828 Job Category Information Technology City Bethesda Job Description GRSi Service Desk Technician Tier II MH2828 Program NIH NHLBI National... Provide outstanding customer service both at desk side and via remote tools such as Bomgar Cisco
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Seen at grsi.com 2254 days ago

Service Desk Technician (Pool)
USA-MD-Bethesda - grsi.com
GRSi / Service Desk Technician (Multiple Openings; Tier I, II and III) / MH2618 Client: NIH – NHLBI... service level agreements (SLAs).          Provide outstanding customer service both at desk-side... Support Technician, or Technical Support Professional.          ITIL Practitioner, ITIL Service
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Seen at grsi.com 2254 days ago

Help Desk Specialist
USA-MD-Bethesda - grsi.com
and troubleshoots IT incidents to either resolve or escalate outside the Service Desk according to service... quality control workflow to ensure proper documentation and quality of case handling.          Help Desk Specialists within the continuity program must also monitor and respond to application alerts
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Seen at grsi.com 2245 days ago

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