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Service Desk Technician (QM/Tier 1+)
USA-MD-Bethesda - grsi.com
Location: Bethesda, MD
What Youll Do
You will be a dynamic Service Desk Technician working... got experience monitoring the user support phone line and inbound ticket queue for the Service Desk...).
Exceptional customer service skills.
Proven ability to effectively and confidently More ...
Seen at grsi.com 2941 days ago
Junior Helpdesk Specialist
USA-MD-Woodlawn - grsi.com
and customer service skills (handling printer setups, software installs, computer deployments, etc... IT incidents to either resolve or escalate outside the Service Desk according to service level guidance... and accurately in real time, per NIDDK and NIH service standards. Documents problem resolutions More ...
Seen at grsi.com 2943 days ago
Service Desk Technician (Pool)
USA-MD-Bethesda - grsi.com
GRSi / Service Desk Technician (Multiple Openings; Tier I, II and III) / MH2618
Client: NIH NHLBI... service level agreements (SLAs).
Provide outstanding customer service both at desk-side... certification required:
Customer Service Representative, Support Center Analyst, Desktop More ...
Seen at grsi.com 2951 days ago
Service Desk Tech Tier II
USA-MD-Bethesda - grsi.com
Job Details Service Desk Tech Tier II Job code 2828 Job Category Information Technology City Bethesda Job Description GRSi Service Desk Technician Tier II MH2828 Program NIH NHLBI National... Provide outstanding customer service both at desk side and via remote tools such as Bomgar Cisco More ...
Seen at grsi.com 2951 days ago
Case Manager
USA-MD-Frederick - GadBall
OR SUPERVISORY POSITION.
The position is for that of a CASE MANAGER and requires NO supervisory... and quality
customer service.
13. Consistently review cases to improve cycle time.
14... for similar jobs:
Email
My client with a base in Frederick MD is seeking an EXCEPTIONAL Customer More ... Salary Search Hourly Rates Search
Seen at GadBall 2947 days ago
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