Associate Manager, Customer Service
USA-PA-Dresher - Pru
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See the original post in omni-jobs.com
Responsible for the daily operational performance of a customer service team. Organizes the workflow of associates to provide the most effective and efficient service in accordance with established policies and procedures. Responsible for driving continuous improvement in customer, producer and associate satisfaction. Provides guidance and counsel to associates. Recognizes, recommends and implements operational improvements. Ensures adherence to day-to-day application of organizational policies and ...
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