It Help Desk Support Specialist Jobs

IT Help Desk Support Specialist
USA-AR-Little Rock - SAIC

Career Opportunities The SAIC IT Service Desk is contracted as frontline support for all IT requests from the user base. The Service Desk’s goal is to effectively and efficiently handle IT requests by ensuring quick and responsible resolution of issues at the first call level whenever possible. If an issue cannot be resolved by the Service Desk, it is Service Desk agent’s duty to document the customer’s symptoms and escalate the issue to the proper level of support. Each agent working for ...

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Desktop Support
IT Manager
SAP Specialist

IT Team Lead
Application Developer
Business Systems Analyst

C++ Programmer
Data Analyst
Database Administrator

Java Developer
MCSE
Network Administrator