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		<title>Client Service Representative Jobs  in  USA PENNSYLVANIA</title>
		<link>http://www.jobvolume.com/rss/jobs-q-client+service+representative-p-pennsylvania.xml</link>
		<description>Client Service Representative Jobs  in  USA PENNSYLVANIA</description>
		<language>en-us</language>
		<copyright>Copyright (c) 2006 Jobvolume All rights reserved.</copyright>
		<lastBuildDate>Tue, 2 Dec 2008 23:35:55 GMT</lastBuildDate>

        
                  <item>
                        <title><![CDATA[Call Center Director at Aerotek Professional Services, (USA-PA-Philadelphia)]]></title>
                        <link>http://www.jobvolume.com/jobid.jsp?jkey=208271987</link>
                        <guid isPermaLink="false">208271987</guid>
                        <pubDate>Tue, 2 Dec 2008 12:28:44 GMT</pubDate>
                        <description><![CDATA[Apply Online for this Job Today
Not a Member?
We&apos;re hiring. Create an account and you can apply for some of the most desirable 
job opportunities in the country.
Our client, a large energy company located in University City, is looking for a Customer Care Director. This person will be responsible for managing a team of customer care representatives to ensure they promote and maintain positive relationships with prospective and existing customers. 
On a day to day basis, this person will be responsible for establishing, documenting and communicating team customer service procedures. This person will also be in charge of hiring, training and preforming performance reviews on customer service representatives. This person will be overseeing representative interactions and by establishing and implementing new policies and procedures. This person will also be in charge of fielding customer calls in a supervisory role. 
To be qualified for this position, individuals should have experience with Customer Service Management in a corporate setting. Individuals will also have to have strong management and leadership skills, as well as proficiency in all Microsoft Office programs. Bachelor&apos;s Degree preferred. Fluency in Spanish a plus! Qualified candidates will have 5-7 years of Customer Service Management experience. 
Required Skills for 
Job:
Join Aerotek Professional Services. Our customized employment solutions and personalized approach give job seekers access to great opportunities with competitive salaries. Aerotek offers comprehensive benefits that can include medical, dental, optical, and optional 401k. Don&apos;t put your career in the hands of just anyone; put it in the hands of a specialist. Launch or rejuvenate your career today with Aerotek Professional Services! Allegis Group and its subsidiaries are equal opportunity employers.
Contact Information
]]></description>
                  </item>
                
                  <item>
                        <title><![CDATA[Client Support Specialist at ADP  , (USA-PA-Fort Washington)]]></title>
                        <link>http://www.jobvolume.com/jobid.jsp?jkey=3773927288</link>
                        <guid isPermaLink="false">3773927288</guid>
                        <pubDate>Mon, 1 Dec 2008 05:58:16 GMT</pubDate>
                        <description><![CDATA[About ADP
Automatic Data Processing, Inc. (Nasdaq: ADP), with nearly $9 billion in revenues and over 585,000 clients, is one of the world&apos;s largest providers of business outsourcing solutions. Leveraging nearly 60 years of experience, ADP offers a wide range of HR, payroll, tax and benefits administration solutions from a single source. ADP&apos;s easy-to-use, cost-effective solutions for employers provide superior value to companies of all types and sizes. ADP is also a leading provider of integrated computing solutions to auto, truck, motorcycle, marine and recreational vehicle dealers throughout the world. For more information about ADP visit the company&apos;s Web site at [URL Withheld]. 
When you have the strength of ADP behind your career, you have a world of opportunity ahead of you. 
Our Customer Service Representatives make a difference because they solve our customersâ problems. Here is what you would do as a member of our team:
â¢ Work with fellow ADP colleagues to answer questions received from ADP clients regarding our Payroll and HR products. You would investigate, research, analyze and resolve these problems.
â¢ Educate our clients regarding ADP products to ensure full use and understanding of our productsâ capabilities and procedures. 
â¢ Follow-up with clients to ensure they were satisfied with the service received.
Our Customer Service Representatives also must:
â¢ Develop and maintain effective ADP/Client relationships and work to ensure the client has a meaningful and positive experience when speaking with an ADP representative.
You bring the customer service attitude we need and weâll provide our extensive training on ADP Payroll and HR Products!
Qualifications: In order to be considered you must have excellent communication skills (oral and written), be able to multi-task, work proficiently with a computer, and demonstrate the ability to analyze and solve problems. Critical thinking skills are a must. Experience in a service industry or with payroll products is a plus!
Did you know that:
â¢ We have extensive training programs and an ADP University? 
â¢ We offer a competitive benefits and compensation package?
â¢ We provide medical benefits that are effective your first day with ADP?
â¢ We provide salary increases based on skills mastery and achievement?
â¢ We have a strong philosophy of promoting from within the company?
â¢ We have a culture that fosters the growth and development of our Associates?
ADP is an Equal Opportunity/Affirmative Action Employer; M/F/D/V. ADP believes that diversity leads to strength.
Contact information [Email Address Withheld]
Phone 866-246-2665
]]></description>
                  </item>
                
                  <item>
                        <title><![CDATA[Customer Representative II (2093) at M T Bank nbsp; , (USA-PA-Wilkes Barre)]]></title>
                        <link>http://www.jobvolume.com/jobid.jsp?jkey=1034305031</link>
                        <guid isPermaLink="false">1034305031</guid>
                        <pubDate>Mon, 1 Dec 2008 05:57:26 GMT</pubDate>
                        <description><![CDATA[Basic Function:
Duties include resolving service issues, assisting customers with accounts and profiling customers to identify needs and new sales opportunities as well as managing a small portfolio of customers.
Duties may also include performing accurate and timely processing of teller transactions.
Responsibilities:
Provide customers with excellent service, including greeting customer, using their name and
building a rapport with customers that generates customer loyalty. 
Own customer error resolution and complex service requests, managing customer issues until 
they are resolved to the customerâs satisfaction.
Provide sales assistance to walk in clients and deepen sales interaction with customers by 
utilizing the fundamentals of the sales process, including profiling customers to determine 
financial needs and recommend appropriate products and services to meet those needs. 
Build relationships with customers through ongoing client interaction including follow up 
customer contacts. 
Support branch in achieving its sales and customer retention goals.
Support will include 
achieving personal sales and referral goals, participating in branch sales promotions and take 
part in weekly sales meetings. 
Proactively promote use and acceptance of the delivery service that meets the needs of the 
customer, including alternative delivery services and ancillary bank services. 
Ensure compliance with operational, security and audit procedures, preventing fraud and 
protecting customer assets. 
In order to assist the branch team, additional duties may be assigned as needed.
Basic Qualifications:
High School Diploma GED. 
Minimum of two (2) or three (3) years in retail sales, call center, customer service, or telesales 
position. 
Excellent communication and interpersonal skills. 
Interact with customers in an open face-to-face environment. 
Ideal Qualifications:
Basic financial services product knowledge preferred. 
Experience with Internet preferred. 
Ability to stand for long periods of time, and for prolonged use of hands and fingers. 
Proficient written, verbal and reading communication skills in Spanish and English. 
]]></description>
                  </item>
                
                  <item>
                        <title><![CDATA[Customer Representative II (4103) at M T Bank nbsp; , (USA-PA-Bensalem)]]></title>
                        <link>http://www.jobvolume.com/jobid.jsp?jkey=1615965183</link>
                        <guid isPermaLink="false">1615965183</guid>
                        <pubDate>Mon, 1 Dec 2008 05:54:10 GMT</pubDate>
                        <description><![CDATA[Basic Function:
Serve as a proactive team member in the M T Branch system. Customer Representatives are the cornerstone of the branch office and key players in ensuring customers receive excellent service.
Duties include resolving service issues, assisting customers with accounts and profiling customers to identify needs and new sales opportunities as well as managing a small portfolio of customers.
Responsibilities:
~Provide customers with excellent service, including greeting customer, using their name and
building a rapport with customers that generates customer loyalty.
~Process teller transactions with accuracy and efficiency, maintaining a professional manner to 
build customer confidence and trust.
~Own customer error resolution and complex service requests, managing customer issues until 
they are resolved to the customerâs satisfaction.
Convert servicing situations into sales 
opportunities.
~Provide sales assistance to walk in clients and deepen sales interaction with customers by 
utilizing the fundamentals of the sales process, including profiling customers to determine 
financial needs and recommend appropriate products and services to meet those needs.
~Build relationships with customers through ongoing client interaction including follow up 
customer contacts.
~Manage a small book of clients, with emphasis on retaining relationships with customers within 
the portfolio.
~Support branch in achieving its sales and customer retention goals.
Support will include 
achieving personal sales and referral goals, participating in branch sales promotions and take 
part in weekly sales meetings.
~Proactively promote use and acceptance of the delivery service that meets the needs of the 
customer, including alternative delivery services and ancillary bank services.
~Ensure compliance with operational, security and audit procedures, preventing fraud and 
protecting customer assets.
]]></description>
                  </item>
                
                  <item>
                        <title><![CDATA[Customer Service Representative - Seasonal FT/PT at GiftCards.com, LLC, (USA-PA-Pittsburgh)]]></title>
                        <link>http://www.jobvolume.com/jobid.jsp?jkey=2809826759</link>
                        <guid isPermaLink="false">2809826759</guid>
                        <pubDate>Mon, 1 Dec 2008 03:08:17 GMT</pubDate>
                        <description><![CDATA[Omni Prepaid Group, the parent company of GiftCards.com, is a card printing, fulfillment, and technology solutions provider to the prepaid card industry.Â Â Omni Prepaid GroupÂ was founded in 1999 under the GiftCards.com brand.Â Through GiftCards.com we provide prepaid debit, ATM, and online gift cards (aka VirtualGifts) to consumers and corporations in the United States.Â We service many of Fortune 1000 corporations and have over 5,000 corporate clients.Â Â Â 
In January 2008 Omni Prepaid Group and GiftCards.com moved into a new 20,000 square foot headquarters just outside of Pittsburgh, PA.Â With this move and the acquisition of new state-of-the-art printing technology, Omni Prepaid GroupÂ is expanding into new markets. Â Â The Prepaid Card Industry (including gift cards, payroll cards, incentive cards, travel cards, etc.) is rapidly growing, and Omni Prepaid GroupÂ is at the forefront of that growth.
Since the inception of GiftCards.com, we have been growing nearly 100% each year and we are looking for experienced Customer Service Representatives to join our team to help continue that growth.Â 
The Customer Service Representative will provide complete resolution to the customers&apos; inquiries or issues that surround the company&apos;s products and services.Â This position requires focus on the number of calls per hour to ensure that timely service is provided and customers are being addressed immediately.
We are a 24-hour call center and will need coverage during all shifts and will be hiring both for full and part-time positions.Â While these positions will begin as seasonal ones, there is the possibility of becoming permanent ones in the company.
Â 
Project a professional company image during all customer interactions 
Handle inboundÂ calls and emails toÂ identify, research, and resolve all customer questions and issues 
Make follow-up calls as necessary 
Process refund/reissue requests for clients 
Complete call logs and reports 
Recognize, document, and alert management of trends in customer calls 
Recommend process improvements 
Other duties as assigned
Â 
Qualifications and Experience:
Â 
Â 
]]></description>
                  </item>
                
                  <item>
                        <title><![CDATA[Customer Service Representative at TD Bank, (USA-PA-Philadelphia)]]></title>
                        <link>http://www.jobvolume.com/jobid.jsp?jkey=2374569796</link>
                        <guid isPermaLink="false">2374569796</guid>
                        <pubDate>Sun, 30 Nov 2008 16:18:39 GMT</pubDate>
                        <description><![CDATA[Do you want to WOW! Customers everyday in a fun, fast-paced environment? Come be a Customer Service Representative at America&apos;s Most Convenient Bank! 
You&apos;ll be responsible for providing extraordinary service as you open accounts, guide loan applicants and make recommendations about how TD Bank services and products can make each Customer&apos;s life easier. To be considered, you should have: 
]]></description>
                  </item>
                
                  <item>
                        <title><![CDATA[Customer Service Representative at TD Bank, (USA-PA-Allentown)]]></title>
                        <link>http://www.jobvolume.com/jobid.jsp?jkey=440302310</link>
                        <guid isPermaLink="false">440302310</guid>
                        <pubDate>Sun, 30 Nov 2008 16:17:04 GMT</pubDate>
                        <description><![CDATA[Do you want to WOW! Customers everyday in a fun, fast-paced environment? Come be a Customer Service Representative at America&apos;s Most Convenient Bank! 
You&apos;ll be responsible for providing extraordinary service as you open accounts, guide loan applicants and make recommendations about how TD Bank services and products can make each Customer&apos;s life easier. To be considered, you should have: 
]]></description>
                  </item>
                
                  <item>
                        <title><![CDATA[Sales Support Estimator at TEKsystems, (USA-PA-Allentown)]]></title>
                        <link>http://www.jobvolume.com/jobid.jsp?jkey=586599344</link>
                        <guid isPermaLink="false">586599344</guid>
                        <pubDate>Sun, 30 Nov 2008 12:59:44 GMT</pubDate>
                        <description><![CDATA[Description:
Prefer a former technician in the security field someone with exp with
CCTV, Access Control, and networks
Primary Role:
Responsible for working with sales, service and purchasing to design
and estimate materials and labor estimate for proposals and bids.
Responsible for accurately determining the necessary equipment
quantities, pricing and labor needed to complete the job according to
company and customer expectations. Work with outside sales
representative to provide sales representative to provide a complete
proposal to the client.
Responsibilities:
Responsible for surveying the customer job site to obtain information
on the systems environment,
Work with sales and engineering staff to determine system layout.
Accurately develops bill of materials to include appropriate amount of
job-related labor to perform the project.
Work with CAD Operator to develop a comprehensive project description
and scope of work.
Assist in the creation of sales orders by using company designated
sales order processing.
Assist in the monitoring and pursuit of bit opportunities via company
lead generation system and other construction resources.
Accountability
The estimator will be accountable to the VP of Business Development.
Secondary accountability will be to the other management team members,
employees and customers of the company.
Qualifications:
The estimator shall possess a two-year electronics degree or
equivalent combination of education and related field experience. Use
of PC and Windows Office software as well as ability to learn custom
applications. Related system knowledge/experience including telephone
systems, intercom systems, AV systems, sound systems, nurse call
systems, security, CCTV , access control and networks. The ability to
read and understand blueprints and specifications, CAD experience.
Industry certifications may be required in order to perform job
functions.
Travel:
Occasional travel to customer and vendor sites is required.
Join TEKsystems() and get your career on the fast track. As the
leading technology staffing and services firm, we are passionate about
deploying high-caliber IT and communications expertise. To satisfy our
constant need for expertise, we actively seek talented Technical
Professionals with all levels of information technology and
communications skills. TEKsystems knows that every professional has
different needs, so we&apos;ll work together to determine a suitable
benefits package. We offer options to our Technical Professionals that
could include: a health plan, 401k, provisions for vacation and
holiday pay, and technical and professional training. With a
foundation as the nation&apos;s largest IT staffing firm, we&apos;ve become a
billion-dollar services company by blending superior client service
with an unrivaled ability to source and manage talent to precise
specifications, resulting in successful technology executions. Allegis
Group and its subsidiaries are equal opportunity employers. M/F/D/V
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