Client Service Representative Jobs in USA WEST VIRGINIA

Call Center Customer Service Representative at The Call Center Group AZ, (USA-WV-Fairmont)

Tue, 2 Dec 2008 11:40:40 GMT

If you have one year experience in customer service and looking for a great customer care opportunity then please continue. We are the leading customer care call center in Fairmont, West Virginia. Answer inbound telephone calls and speak with customers in an effort to resolve customer service inquiries with accuracy, efficiency, and quality. Access customer account information via computer software and make necessary entries in order to resolve problems and/or complaints, initiate or change service, process transactions, schedule installations, etc.

Procurement Analyst at KG Search , (USA-WV-Charleston)

Sun, 30 Nov 2008 17:32:24 GMT

Position Title: Procurement Analyst Location: Charleston WV, Salt Lake City UT Reports To: Procurement Manager Description: Support the Company Federal Systems Civilian Business Segment with large volume of pricing support requests (RFQs, etc.)- particularly from the Company Federal Civilian Blueprint Accounts in support of Task Order Proposals, etc. This includes performing and completing source selection, pricing (RFQs, etc.), supplier negotiations, price analysis, etc. Serve as liaison between Company Federal Business Segmentâs Program Management teams and the Federal Systems Procurement organization. Primary on-site contact with companyâs Federal Civilian Business Segment internal customers and external suppliers. Support requirements analysis to include consultation with customers to ensure fully defined procurement requirements and customer understanding of request fulfillment cycle. Contribute to the solution strategy and add significant value to the process by providing proper procurement consultation and training. Identify and recommend the preferred procurement channels and vehicles when necessary to meet business needs within proper Federal procurement guidelines and requirements. Monitor procurement work flow to include prioritization and escalation management ensuring appropriate service delivery based on problem/customer importance and urgency. Assure customer satisfaction for all procurement related activities and perform problem resolution. Attend and serve as the procurement representative at program and project meetings as needed. Interface with other Company Business and Operations entities within the Sales, Capture / Business Development, Accounting, OGC, Contracts, Pricing, Program Control and Senior Management teams. Ensure compliance with Company Federal Policies, Procedures and Government regulations (FAR, etc.) as required. Responsibilities: â¢ Pricing support (RFQs, etc.). â¢ Recommending preferred sources of supply and procurement channels / vehicles to Federal Business teams to help them meet business requirements / contribute to the solution strategy. â¢ Provide Company Federal Procurement Policy, Procedure, System and Process flow consultation / training to Federal Programs. â¢ Manage and drive Procurement issue avoidance and resolution. â¢ Coordinate and follow-up on vendors with payment issues and drive these to resolution / closure as needed. â¢ Special projects Qualifications: 1) Individual must have a thorough knowledge of Federal Government acquisition methodologies for goods and services; understanding of procurement systems and working knowledge of integrated business systems; working knowledge of applicable government regulations (FAR, etc.); and working knowledge of current IT marketplace services, hardware and software applications. 2) The individual must have strong experience pricing and buying third party provided hardware, software and services from suppliers supporting the [URL Withheld]. Federal Government IT marketplace. Pricing experience as a Federal Buyer, Pricing Analyst or similar role is important. Excellent interpersonal skills are mandatory for this highly visible position. Excellent oral and written communication skills. Ability to work independently and manage multiple tasks and request is important. Project Management and presentation skills are helpful. Sound judgment and analytical skills required. Must be task oriented, self motivated, organized and possess inherent ability to perform as a team member. 3) BS/BA in Business Administration or related field and / or extensive experience in a related field as an equivalent to the degree; Minimum of 3 to 5 years of Federal Procurement experience as a Buyer or Pricing Analyst is important. 4) Team player highly desired. Individual must be organized and able to work effectively in a team environment. Familiarity with Federal procurement policies, procedures and systems (Deltek, etc.) important. Interested Candidates please send their resume at: [Email Address Withheld] Please mention the position title in subject line of the email About The Company The client is a Fortune 500 company, and one of the leading providers of technology services and solutions worldwide. A great company to work with as they actively reward and recognize those employees who are their source of excellence, and follows the best work life practices. Named as number one industry leader for corporate sustainability (including environmental, social, financial, human resources, and corporate governance factors) in the Computer Services Internet About KG A professional services consulting firm hired to directly source prospective candidates. The companyâs strategy of maintaining long-term relationships has created a success paradigm that nets great benefits for candidates and clients. Your confidentiality is totally respected. Resumes and other employment-related information are not shared with the client until we have secured your permission. Likewise, we may be asked to maintain client confidentiality. KG provides confidential recruiting support for its corporate clients. Contact [Email Address Withheld] to learn how your company can improve its recruiting operations.

Procurement Manager at KG Search , (USA-WV-Charleston)

Sun, 30 Nov 2008 17:28:06 GMT

Position Title: Procurement Manager Location: Charleston WV, Salt Lake City UT Reports To: Chief Procurement Officer (CPO) or Direct report of CPO Description: Serve as liaison between companyâs Federal Business Segmentâs Program Management teams and the Federal Systems Procurement organization. Primary on-site contact with companyâs Federal Business Segment internal and external customers. Support requirements analysis to include consultation with customers to ensure fully defined procurement requirements and customer understanding of request fulfillment cycle. Facilitate all phases of the Sales Life-Cycle stages to ensure Procurement participation at the appropriate time including source selection, pricing exercises, supplier negotiations, NDAs, Teaming Agreements, Subcontract Administration and / or BPOs, etc. Contribute to the solution strategy and add significant value to the process by providing proper procurement consultation and training. Identify and recommend the preferred procurement channels and vehicles (SubKs, BPOs, Preferred Supplier Agreements, etc.) to meet business needs within proper Federal procurement guidelines and requirements. Monitor procurement work flow to include prioritization and escalation management ensuring appropriate service delivery based on problem/customer importance and urgency. Assure customer satisfaction for all procurement related activities and perform problem resolution. Attend and serve as the Procurement Management representative at program and project meetings. Interface with other company business and operations entities within the Sales, capture / business development, accounting, OGC, Contracts, Pricing, Program Control and Senior Management teams. Ensure compliance with Company Federal Policies, Procedures and Government regulations (FAR, etc.) as required. Responsibilities: â¢ Pre-Award New Business Support- NDAs, Teaming Agreements, RFQs / RFPs, Subcontracts, Letter Contracts, etc. â¢ Recommending preferred sources of supply and procurement channels / vehicles to Federal Business teams to help them meet business requirements / contribute to the solution strategy. â¢ Attending New Business Opportunity reviews, company Federal Deal Review Board meetings, etc. â¢ Subcontract Administration- pre-award and post-award (cradle-to-grave) subcontract administration. â¢ Pricing support as needed (RFQs, etc.). â¢ Provide Company Federal Procurement Policy, Procedure, System and Process flow consultation / training to Federal Programs. â¢ Manage and drive Procurement issue avoidance and resolution. â¢ Manage / eliminate UAPs (walk Company Federal Program / Project Managers through UAP process, provide training, etc.). â¢ Coordinate and follow-up on vendors with payment issues and drive these to resolution / closure as needed. â¢ Utilize and distribute procurement reports to Federal Programs and follow-up on critical procurement, subcontract and purchase order related issues- reports include: Subcontract / PO Expiration Status; Subcontract / PO Funding Status; Subcontract / PO Cycle Time (manage / follow-up on PRs in progress, etc.); Vendors with Payment Issues; Small Business Utilization; Siebel Reviews; Supplier Playbooks; Supplier Watch Lists; Suppliers to Be Deactivated; etc. â¢ Assist Supply Planning and Federal Programs with outstanding supplier past performance assessments, etc. â¢Assist Program / Project Managers in managing under performing suppliers (keeping Supply Planning notified). â¢ Assist Supply Planning in identifying and maximizing / optimizing the use of Company Federal âPreferredâ supply base Programs should be utilizing our Federal Preferred Supplier Agreements (RAP, Mentor ProtÃ©gÃ©, etc.); etc. â¢ Attend regular and ad hoc Federal Program meetings as the Federal Procurement representative (\"Central Point of Contact\"), to provide procurement consultation and manage program requests for procurement support needs, etc. â¢ Special projects Qualifications: 1) Individual must have a thorough knowledge of Federal Government acquisition methodologies for goods and services; understanding of procurement systems and working knowledge of integrated business systems; working knowledge of applicable government regulations (FAR, etc.); and working knowledge of current IT marketplace services, hardware and software applications. 2) The individual must have strong Federal Subcontract Administration skills. Excellent interpersonal skills are mandatory for this highly visible position. Excellent oral and written communication skills. Ability to work independently and think outside-the-box whenever ingenuity and creativity is allowed. Project Management and presentation skills are required. Sound judgment and analytical skills required. Must be task oriented, self motivated, organized and possess inherent ability to perform as a team member or team leader. The ability to teach, coach, mentor and train others is important. 3) BS/BA in Business Administration or related field and / or extensive experience in a related field as an equivalent to the degree; Minimum of 5-10 years of Federal Procurement experience with increasingly responsible assignment as a Subcontract Administrator and / or Buyer is required; CACM, CPCM, or CPM is a plus. Interested Candidates please send their resume at: [Email Address Withheld] Please mention the position title in subject line of the email About The Company The client is a Fortune 500 company, and one of the leading providers of technology services and solutions worldwide. A great company to work with as they actively reward and recognize those employees who are their source of excellence, and follows the best work life practices. Named as number one industry leader for corporate sustainability (including environmental, social, financial, human resources, and corporate governance factors) in the Computer Services Internet About KG A professional services consulting firm hired to directly source prospective candidates. The companyâs strategy of maintaining long-term relationships has created a success paradigm that nets great benefits for candidates and clients. Your confidentiality is totally respected. Resumes and other employment-related information are not shared with the client until we have secured your permission. Likewise, we may be asked to maintain client confidentiality. KG provides confidential recruiting support for its corporate clients. Contact [Email Address Withheld] to learn how your company can improve its recruiting operations.

Customer Service Representative at InfoCision, (USA-WV-Huntington)

Sun, 30 Nov 2008 05:19:08 GMT

Site Menu Customer Service Representative Company: InfoCision General Information Job Description Are you ready toÂ start your CAREER! Do you have the drive to succeed? Â Â Â Are you an experienced Sales or Customer Service Representative looking for a new opportunity in a growing environment? Â $250 Sign on Bonus!! Â Â Â Â Â National Rifle Association/Political Center â On day shift we make calls to small businesses across the nation to recruit new members for the Business Advisory Council, in Washington, DC.Â In the evenings and on weekends, we make calls to recruit new members and renew memberships to the organization.Â Additionally, we are preparing to take inbound customer service calls for both clients.Â Â Client information is provided for all calls and there are absolutely no product sales involved.Â Â In our Volunteer Recruitment Center you will call on behalf of the nation's leading non-profit health organizations. You will make a big difference by recruiting volunteers to mail letters to their neighbors, friends, or family for these organizations. You can accept monetary donations from them if they prefer.Â Â Communications Center - You will be working in an exciting Commercial and Customer Service oriented Call Center environment.Â Youâll also enjoy taking various inbound calls for other commercial clients. The outbound projects youâll work on are primarily calling prospective and existing customers with excellent offers regarding their cell phone service with Verizon Wireless. Â The Communications Center does not make calls on Sunday. Â Â Â Â Â Â Â Â Job Requirements Requirements: Â Experience in sales or customer ServiceÂ preferred Basic Computer Skills Excellent Speaking Skills Â Benefits: Â Full and Part Time Positions $250Â Sign on BonusÂ On site Physician On site fitness center Set schedule Medical and Dental Benefits after 90 Days Paid Vacation every 6 Months Personal Time off every 6 Months Paid Holidays Weekly Pay Â Weekly Bonus 401K with company match Employee Assistance Program (EAP) Â Â Contact Information

Customer Service Professional at Aegis Communications Group Inc., (USA-WV-Fairmont)

Sun, 30 Nov 2008 03:40:35 GMT

Site Menu Customer Service Professional Company: Aegis Communications Group Inc. General Information Job Description Customer Service Professional The CSP is responsible for frontline interface with an engagementâs customers, materials and services. Associate is responsible for servicing the clientâs customers or prospects with accuracy, quality, and efficiency.Â Up-selling or cross-selling may be required.Â Â Â Answer inbound telephone calls and speak with customers in an effort to resolve customer service inquiries with accuracy, efficiency, and quality. Access customer account information via computer software and make necessary entries in order to resolve problems and/or complaints, initiate or change service, process transactions, schedule installations, etc. Communicate with customer effectively and clearly, which requires excellent oral communication skills (grammar, enunciation, pronunciation). Cope with and diffuse stressful situations, control direction of call with tact and diplomacy. Use independent judgment, logic and analytical skills in problem solving. Use resources and supporting technology to evaluate, document, and execute service. Stay abreast of product knowledge, sales and/or customer service skills, and changes in the related industry. Job Requirements Meet or exceed required attendance, schedule adherence, quality, and other production related goals. Adhere to Aegis and client policies and procedures. Â A minimum of six months experience in customer service or sales; previous call center experience preferred. Excellent written communication skills (grammar, spelling); Proficiency in working in a Windows-based computer environment; Excellent interpersonal skills; Basic math skills. Â Equipment used includes, but is not limited to: PC, headphones, fax machine, copier, and telephone. Representative exposure is in a well-lit and ventilated office environment. Candidates must have a clean criminal background Contact Information

Customer Service Representative at OfficeTeam, (USA-WV-Delray)

Sat, 29 Nov 2008 21:34:18 GMT

Customer Service Representative Company: OfficeTeam Location: Delray Beach Posted on: November 26, 2008 Job Description: Our client has a great opportunity for an articulate, professional Customer Service Representative in the kitchen bath industry. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, following up on orders, and data entry of orders.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada. Keywords: OfficeTeam, Miami, Customer Service Representative, Retail, Delray Beach, Florida Let Delray Beach recruiters find you - Post your resume for free! Click here to receive new Delray Beach Retail jobs via email View all Miami Retail jobs

Business Services Assistant I at BB T, (USA-WV-Charleston)

Fri, 21 Nov 2008 08:35:49 GMT

Job Requisition Number 288781 Job Title Business Services Assistant I Full Time Part Time Full Time City Charleston State Province West Virginia Additional Job Details External Description Line of Business BANKING NETWORKJob Category Office Administrative Client ServicePrimary Purpose Provide support to Business Services Officers and other management personnel Essential Duties and Responsibilities Following is a summary of the essential functions for this job Other Duties maybe performed both major and minor which are not mentioned below Specificactivities may change from time to time 1 Assist lenders with the loan origination process specifically includingproduction of legal and supporting loan documentation through input to internalsystems and written and or verbal communication with third parties such asattorneys insurance agents appraisers surveyors etc 2 Following the credit approval and commitment stage assist lenders withcoordinating attending and processing business loan closings includingcompletion of loan closings on the Bank s loan system and accurate disbursementof loan proceeds 3 Provide superior client service as related to business loan and depositservices 4 Assure documentation quality via follow up and clearing of exceptionsmaintaining the lowest possible percentage of exceptions 5 Assist with the credit renewal process including monitoring future maturityand line expiration reports and proactively preparing documentation forlender client execution 6 Assist with the credit review process by maintaining updated credit files including timely filing of credit related documentation follow up on financialstatements and initiation of Loan Review Committee packages 7 Assist lender in monitoring past due situations by reviewing reports andpayment postings on the Bank s loan system 8 Support the sales process by recognition of referral opportunities for theBank s sales force Specifically assist by bringing the appropriate relationshipmanager s attention to any potential client needs recognized through clientcontact or cursory review of available financial information 9 Assist lenders in general portfolio and problem loan management as well asspecific loan maintenance and collection activities focusing on the primaryareas of loan quality yield growth and client service satisfaction 10 Prepare credit related documents loan credit file correspondence memos reports etc in a clear and accurate manner Required Skills and Competencies The requirements listed below are representative of the knowledge skill and orability required Reasonable accommodations may be made to enable individualswith disabilities to perform the essential functions 1 High School graduate or equivalent2 Good communication skills both written and verbal in relating to internaland external clients and contacts3 Good organizational skills4 Proficiency in use of personal computer and calculator5 Math aptitude with ability to grasp general accounting and financial concepts6 Ability to complete all core courses outlined in the Business ServicesAssistant training curriculum within one year from hire dateDesired Skills1 Associate s degree in related field2 Working product knowledge of Bank services

Entry Level Transportation Sales Representative - Huntington at C.H. Robinson Worldwide, (USA-WV-Scott Depot)

Fri, 21 Nov 2008 07:02:27 GMT

Northern WV 25560 Entry Level Transportation Sales Representative Huntington Entry Level Transportation Sales Representative HuntingtonDescription If you want to be part of an integral and progressive industry consider an ENTRY LEVEL position on our Transportation Sales Team You will first become a transportation and logistics expert This means learning the ins and outs of the industry from the experts your team members Armed with the ability to help businesses of all sizes to improve the efficiency and cost of transportation you ll be securing new business and helping existing clients expand the use of our services But there s more to this job than selling much more You ll be making it happen too! Using our extensive base of carrier services you will put together a plan for each client This requires figuring out the best way to solve your clients tough supply chain problems and then negotiating the best deals with one of over 35 000 carriers under contract with CHRW You will then implement your solution and handle the day to day challenges that are presented in the transportation industry The compensation range for this position is between $30 $32K per year plus bonus incentives The responsibilities for this position include Manage shipper and carrier relationships Negotiate rates Source carriers Generate business leads Track load statusQualifications The required qualifications for this position include Bachelors degree or equivalent work experience Effective communication skills Strong customer service skills Attention to detail and accuracy Ability to multi task Team oriented Decision making skills Problem solving and analytical skills Growth and sales orientedC H Robinson Worldwide Inc EOESalary Benefits $25 000We offer excellent benefits including medical dental and vision insurance prescription drug coverage paid holidays and vacation disability insurance life insurance 401K with company match profit sharing Employee Stock Purchase Plan and the opportunity to prosper in a growing Fortune 500 company Job Location Scott Depot WVJob Number 3270Company URL Company Profile At C H Robinson Worldwide Inc our roots run deep In 1905 Charles Henry Robinson started a small produce brokerage that developed the traditions and standards of service that shaped the Fortune 500 Company we are today As a global provider of multimodal transportation and produce services we are headquartered in Eden Prairie MN and operate through a network of 7 150 employees in more than 218 offices in the United States Canada Mexico Europe Asia and South America We are the largest third party logistics 3PL company in North America and our services extend to more than 25 000 customers globally ranging from other Fortune 500 companies to small businesses in a variety of industries Our people are our greatest asset and create a unique corporate culture that has built strong relationships with customers around the world They execute our tradition of service on a daily basis and take pride in sustaining our dynamic leadership in the transportation logistics industry Youll feel the energy the moment you step into one of our branches That energy is what inspires us to find motivated individuals to join us in our quest to find solutions develop innovative technology and provide exceptional service to our customers Equal Opportunity Employer C H Robinson Worldwide Inc 1998 C H Robinson Worldwide Inc 2006 Monster All Rights Reserved U S Patent No 5 832 497 NASDAQ MNST