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		<title>Commercial Loan Officer Jobs  in  USA TENNESSEE</title>
		<link>http://www.jobvolume.com/rss/jobs-q-commercial+loan+officer-p-tennessee.xml</link>
		<description>Commercial Loan Officer Jobs  in  USA TENNESSEE</description>
		<language>en-us</language>
		<copyright>Copyright (c) 2006 Jobvolume All rights reserved.</copyright>
		<lastBuildDate>Tue, 2 Dec 2008 22:23:07 GMT</lastBuildDate>

        
                  <item>
                        <title><![CDATA[Retail Personal Banker - Fountain City at Fifth Third Bank, (USA-TN-Knoxville)]]></title>
                        <link>http://www.jobvolume.com/jobid.jsp?jkey=3114524037</link>
                        <guid isPermaLink="false">3114524037</guid>
                        <pubDate>Mon, 1 Dec 2008 05:44:34 GMT</pubDate>
                        <description><![CDATA[Site Menu
Retail Personal Banker - Fountain City
Company: Fifth Third Bank
General Information
Job Description
Employment Type: RegularFull/Part Time: Full Time FLSA Status: Non-ExemptDivision: RetailLocation: Fountain City, Knoxville, TNGENERAL FUNCTION:Entry into a sales position with a primary focus on sales development and relationship building through the promotion of deposits, loans, fee-based services and the retention of customers. Responsible for selling a full range of banking products and services to existing and prospective customers while providing specialized customer care. Utilize and promote the Retail Sales and Service process, using the prescribed tools and interacting with the Customer/Financial Service Representatives for referral activity.ESSENTIAL DUTIES   RESPONSIBILITIES:
Sales/Goals Function
Consistently meet or exceed sales goals for loans, deposits, and fee income, as set by management.
Handle the commercial loan process, as prescribed within the financial center environment, by establishing the relationship, determining business needs, making recommendations for those applications passed to the appropriate loan officer and maintaining relationship as appropriate.
Oversee the complete consumer loan process following approved guidelines.
Consistently meet or exceed brokerage referral goals as set by management.
Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs.
Promote company products and services by regularly soliciting internal customers for expanded business and referrals, to assist in the continuing growth of the office and company.
Initiate and maintain customer contact through a variety of methods, including but not limited to customer interaction on the line and platform, telemarketing, and attending various seminars and community events.
Maintain the sales environment, and actively participate in regular sales and office staff meetings, the execution of sales contests, monthly Blitzes and other motivational activities.
Actively participate in the telemarketing process within the financial center, utilizing the marketing resources and other various tools.
Establish close relationships with assigned business partners, such as Mortgage, Business Banking Officers and Brokerage Representatives to ensure that established goals for each business line is met.
Provide guidance to the Customer/Financial Service Representatives in the referral/sales process.
Customer Service
Provide a customer experience that is consistent across all customer touch points, is among the leaders in the financial services industry in terms of customer satisfaction, loyalty, and retention and provides a differentiated experience from other providers in the market place.
Promote excellent customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times, providing professional resolution of problems/issues.
Establish a relationship with the customer base of the financial center through knowledge of account ownership, greeting customers by name, and exhibiting an attitude of caring.
Assist in ensuring the financial center is neat and orderly and presentable for clients. Adhere to the Fifth Third clean desk policy and maintain a professional appearance.
Bank Operations
Open and maintain full range of retail accounts and services.
Keep up to date on the security controls in place to protect the office against criminal and fraudulent activities and unnecessary risk and exposure.
May need to handle opening and/or closing procedures as a member of the platform staff.SUPERVISORY RESPONSIBILITIES:None 
Job Requirements
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:College degree or equivalent combination of education and experience required. Two years experience in a sales environment; experience in financial industry a plus. Pass lending test requirements to achieve appropriate level of lending authority. Work involves ability to perform advanced math functions with capability to analyze credit and financial information. Position involves contact with the public, necessitating the ability to present a professional image. Work requires the ability to properly read and write well enough to communicate in both oral and written form. Position requires an in-depth knowledge of retail policies and procedures in order to utilize good judgment in making sound decisions.E.O.E., M/F/D/V
Contact Information
]]></description>
                  </item>
                
                  <item>
                        <title><![CDATA[Retail Personal Banker at Fifth Third Bank, (USA-TN-Franklin)]]></title>
                        <link>http://www.jobvolume.com/jobid.jsp?jkey=3444672719</link>
                        <guid isPermaLink="false">3444672719</guid>
                        <pubDate>Mon, 1 Dec 2008 05:43:59 GMT</pubDate>
                        <description><![CDATA[Site Menu
Retail Personal Banker
Company: Fifth Third Bank
General Information
Job Description
Employment Type: RegularFull/Part Time: Full Time FLSA Status: Non-ExemptDivision: RetailLocation: FRANKLIN, WILLIAMSON SQUARE, FRANKLIN, TNGENERAL FUNCTION:Entry into a sales position with a primary focus on sales development and relationship building through the promotion of deposits, loans, fee-based services and the retention of customers. Responsible for selling a full range of banking products and services to existing and prospective customers while providing specialized customer care. Utilize and promote the Retail Sales and Service process, using the prescribed tools and interacting with the Customer/Financial Service Representatives for referral activity.ESSENTIAL DUTIES   RESPONSIBILITIES:
Sales/Goals Function
Consistently meet or exceed sales goals for loans, deposits, and fee income, as set by management.
Handle the commercial loan process, as prescribed within the financial center environment, by establishing the relationship, determining business needs, making recommendations for those applications passed to the appropriate loan officer and maintaining relationship as appropriate.
Oversee the complete consumer loan process following approved guidelines.
Consistently meet or exceed brokerage referral goals as set by management.
Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs.
Promote company products and services by regularly soliciting internal customers for expanded business and referrals, to assist in the continuing growth of the office and company.
Initiate and maintain customer contact through a variety of methods, including but not limited to customer interaction on the line and platform, telemarketing, and attending various seminars and community events.
Maintain the sales environment, and actively participate in regular sales and office staff meetings, the execution of sales contests, monthly Blitzes and other motivational activities.
Actively participate in the telemarketing process within the financial center, utilizing the marketing resources and other various tools.
Establish close relationships with assigned business partners, such as Mortgage, Business Banking Officers and Brokerage Representatives to ensure that established goals for each business line is met.
Provide guidance to the Customer/Financial Service Representatives in the referral/sales process.
Customer Service
Provide a customer experience that is consistent across all customer touch points, is among the leaders in the financial services industry in terms of customer satisfaction, loyalty, and retention and provides a differentiated experience from other providers in the market place.
Promote excellent customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times, providing professional resolution of problems/issues.
Establish a relationship with the customer base of the financial center through knowledge of account ownership, greeting customers by name, and exhibiting an attitude of caring.
Assist in ensuring the financial center is neat and orderly and presentable for clients. Adhere to the Fifth Third clean desk policy and maintain a professional appearance.
Bank Operations
Open and maintain full range of retail accounts and services.
Keep up to date on the security controls in place to protect the office against criminal and fraudulent activities and unnecessary risk and exposure.
May need to handle opening and/or closing procedures as a member of the platform staff.SUPERVISORY RESPONSIBILITIES:None 
Job Requirements
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:College degree or equivalent combination of education and experience required. Two years experience in a sales environment; experience in financial industry a plus. Pass lending test requirements to achieve appropriate level of lending authority. Work involves ability to perform advanced math functions with capability to analyze credit and financial information. Position involves contact with the public, necessitating the ability to present a professional image. Work requires the ability to properly read and write well enough to communicate in both oral and written form. Position requires an in-depth knowledge of retail policies and procedures in order to utilize good judgment in making sound decisions.E.O.E., M/F/D/V
Contact Information
]]></description>
                  </item>
                
                  <item>
                        <title><![CDATA[Retail Personal Banker at Fifth Third Bank  , (USA-TN-Nashville)]]></title>
                        <link>http://www.jobvolume.com/jobid.jsp?jkey=1304812595</link>
                        <guid isPermaLink="false">1304812595</guid>
                        <pubDate>Sun, 30 Nov 2008 11:59:59 GMT</pubDate>
                        <description><![CDATA[GENERAL FUNCTION:
Entry into a sales position with a primary focus on sales development and relationship building through the promotion of deposits, loans, fee-based services and the retention of customers. Responsible for selling a full range of banking products and services to existing and prospective customers while providing specialized customer care. Utilize and promote the Retail Sales and Service process, using the prescribed tools and interacting with the Customer/Financial Service Representatives for referral activity.
ESSENTIAL DUTIES   RESPONSIBILITIES:
Sales/Goals Function
o Consistently meet or exceed sales goals for loans, deposits, and fee income, as set by management.
o Handle the commercial loan process, as prescribed within the financial center environment, by establishing the relationship, determining business needs, making recommendations for those applications passed to the appropriate loan officer and maintaining relationship as appropriate.
o Oversee the complete consumer loan process following approved guidelines.
o Consistently meet or exceed brokerage referral goals as set by management.
o Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs.
o Promote company products and services by regularly soliciting internal customers for expanded business and referrals, to assist in the continuing growth of the office and company.
o Initiate and maintain customer contact through a variety of methods, including but not limited to customer interaction on the line and platform, telemarketing, and attending various seminars and community events.
o Maintain the sales environment, and actively participate in regular sales and office staff meetings, the execution of sales contests, monthly Blitzes and other motivational activities.
o Actively participate in the telemarketing process within the financial center, utilizing the marketing resources and other various tools.
o Establish close relationships with assigned business partners, such as Mortgage, Business Banking Officers and Brokerage Representatives to ensure that established goals for each business line is met. 
o Provide guidance to the Customer/Financial Service Representatives in the referral/sales process.
Customer Service
o Provide a customer experience that is consistent across all customer touch points, is among the leaders in the financial services industry in terms of customer satisfaction, loyalty, and retention and provides a differentiated experience from other providers in the market place.
o Promote excellent customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times, providing professional resolution of problems/issues.
o Establish a relationship with the customer base of the financial center through knowledge of account ownership, greeting customers by name, and exhibiting an attitude of caring.
o Assist in ensuring the financial center is neat and orderly and presentable for clients. Adhere to the Fifth Third clean desk policy and maintain a professional appearance.
Bank Operations
o Open and maintain full range of retail accounts and services.
o Keep up to date on the security controls in place to protect the office against criminal and fraudulent activities and unnecessary risk and exposure.
o May need to handle opening and/or closing procedures as a member of the platform staff.
SUPERVISORY RESPONSIBILITIES:
None 
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
College degree or equivalent combination of education and experience required. Two years experience in a sales environment; experience in financial industry a plus. Pass lending test requirements to achieve appropriate level of lending authority. Work involves ability to perform advanced math functions with capability to analyze credit and financial information. Position involves contact with the public, necessitating the ability to present a professional image. Work requires the ability to properly read and write well enough to communicate in both oral and written form. Position requires an in-depth knowledge of retail policies and procedures in order to utilize good judgment in making sound decisions.
]]></description>
                  </item>
                
                  <item>
                        <title><![CDATA[Retail Personal Banker - Fountain City at Fifth Third Bank  , (USA-TN-Knoxville)]]></title>
                        <link>http://www.jobvolume.com/jobid.jsp?jkey=354761219</link>
                        <guid isPermaLink="false">354761219</guid>
                        <pubDate>Sun, 30 Nov 2008 11:58:25 GMT</pubDate>
                        <description><![CDATA[GENERAL FUNCTION:
Entry into a sales position with a primary focus on sales development and relationship building through the promotion of deposits, loans, fee-based services and the retention of customers. Responsible for selling a full range of banking products and services to existing and prospective customers while providing specialized customer care. Utilize and promote the Retail Sales and Service process, using the prescribed tools and interacting with the Customer/Financial Service Representatives for referral activity.
ESSENTIAL DUTIES   RESPONSIBILITIES:
Sales/Goals Function
o Consistently meet or exceed sales goals for loans, deposits, and fee income, as set by management.
o Handle the commercial loan process, as prescribed within the financial center environment, by establishing the relationship, determining business needs, making recommendations for those applications passed to the appropriate loan officer and maintaining relationship as appropriate.
o Oversee the complete consumer loan process following approved guidelines.
o Consistently meet or exceed brokerage referral goals as set by management.
o Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs.
o Promote company products and services by regularly soliciting internal customers for expanded business and referrals, to assist in the continuing growth of the office and company.
o Initiate and maintain customer contact through a variety of methods, including but not limited to customer interaction on the line and platform, telemarketing, and attending various seminars and community events.
o Maintain the sales environment, and actively participate in regular sales and office staff meetings, the execution of sales contests, monthly Blitzes and other motivational activities.
o Actively participate in the telemarketing process within the financial center, utilizing the marketing resources and other various tools.
o Establish close relationships with assigned business partners, such as Mortgage, Business Banking Officers and Brokerage Representatives to ensure that established goals for each business line is met. 
o Provide guidance to the Customer/Financial Service Representatives in the referral/sales process.
Customer Service
o Provide a customer experience that is consistent across all customer touch points, is among the leaders in the financial services industry in terms of customer satisfaction, loyalty, and retention and provides a differentiated experience from other providers in the market place.
o Promote excellent customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times, providing professional resolution of problems/issues.
o Establish a relationship with the customer base of the financial center through knowledge of account ownership, greeting customers by name, and exhibiting an attitude of caring.
o Assist in ensuring the financial center is neat and orderly and presentable for clients. Adhere to the Fifth Third clean desk policy and maintain a professional appearance.
Bank Operations
o Open and maintain full range of retail accounts and services.
o Keep up to date on the security controls in place to protect the office against criminal and fraudulent activities and unnecessary risk and exposure.
o May need to handle opening and/or closing procedures as a member of the platform staff.
SUPERVISORY RESPONSIBILITIES:
None 
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
College degree or equivalent combination of education and experience required. Two years experience in a sales environment; experience in financial industry a plus. Pass lending test requirements to achieve appropriate level of lending authority. Work involves ability to perform advanced math functions with capability to analyze credit and financial information. Position involves contact with the public, necessitating the ability to present a professional image. Work requires the ability to properly read and write well enough to communicate in both oral and written form. Position requires an in-depth knowledge of retail policies and procedures in order to utilize good judgment in making sound decisions.
]]></description>
                  </item>
                
                  <item>
                        <title><![CDATA[Retail Personal Banker at Fifth Third Bank  , (USA-TN-Franklin)]]></title>
                        <link>http://www.jobvolume.com/jobid.jsp?jkey=2874570216</link>
                        <guid isPermaLink="false">2874570216</guid>
                        <pubDate>Sun, 30 Nov 2008 11:27:29 GMT</pubDate>
                        <description><![CDATA[GENERAL FUNCTION:
Entry into a sales position with a primary focus on sales development and relationship building through the promotion of deposits, loans, fee-based services and the retention of customers. Responsible for selling a full range of banking products and services to existing and prospective customers while providing specialized customer care. Utilize and promote the Retail Sales and Service process, using the prescribed tools and interacting with the Customer/Financial Service Representatives for referral activity.
ESSENTIAL DUTIES   RESPONSIBILITIES:
Sales/Goals Function
o Consistently meet or exceed sales goals for loans, deposits, and fee income, as set by management.
o Handle the commercial loan process, as prescribed within the financial center environment, by establishing the relationship, determining business needs, making recommendations for those applications passed to the appropriate loan officer and maintaining relationship as appropriate.
o Oversee the complete consumer loan process following approved guidelines.
o Consistently meet or exceed brokerage referral goals as set by management.
o Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs.
o Promote company products and services by regularly soliciting internal customers for expanded business and referrals, to assist in the continuing growth of the office and company.
o Initiate and maintain customer contact through a variety of methods, including but not limited to customer interaction on the line and platform, telemarketing, and attending various seminars and community events.
o Maintain the sales environment, and actively participate in regular sales and office staff meetings, the execution of sales contests, monthly Blitzes and other motivational activities.
o Actively participate in the telemarketing process within the financial center, utilizing the marketing resources and other various tools.
o Establish close relationships with assigned business partners, such as Mortgage, Business Banking Officers and Brokerage Representatives to ensure that established goals for each business line is met. 
o Provide guidance to the Customer/Financial Service Representatives in the referral/sales process.
Customer Service
o Provide a customer experience that is consistent across all customer touch points, is among the leaders in the financial services industry in terms of customer satisfaction, loyalty, and retention and provides a differentiated experience from other providers in the market place.
o Promote excellent customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times, providing professional resolution of problems/issues.
o Establish a relationship with the customer base of the financial center through knowledge of account ownership, greeting customers by name, and exhibiting an attitude of caring.
o Assist in ensuring the financial center is neat and orderly and presentable for clients. Adhere to the Fifth Third clean desk policy and maintain a professional appearance.
Bank Operations
o Open and maintain full range of retail accounts and services.
o Keep up to date on the security controls in place to protect the office against criminal and fraudulent activities and unnecessary risk and exposure.
o May need to handle opening and/or closing procedures as a member of the platform staff.
SUPERVISORY RESPONSIBILITIES:
None 
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
College degree or equivalent combination of education and experience required. Two years experience in a sales environment; experience in financial industry a plus. Pass lending test requirements to achieve appropriate level of lending authority. Work involves ability to perform advanced math functions with capability to analyze credit and financial information. Position involves contact with the public, necessitating the ability to present a professional image. Work requires the ability to properly read and write well enough to communicate in both oral and written form. Position requires an in-depth knowledge of retail policies and procedures in order to utilize good judgment in making sound decisions.
]]></description>
                  </item>
                
                  <item>
                        <title><![CDATA[Retail Personal Banker at Fifth Third Bank, (USA-TN-Franklin)]]></title>
                        <link>http://www.jobvolume.com/jobid.jsp?jkey=2758469012</link>
                        <guid isPermaLink="false">2758469012</guid>
                        <pubDate>Thu, 20 Nov 2008 07:42:10 GMT</pubDate>
                        <description><![CDATA[Retail Personal Banker job in Franklin  TN  United States  Retail careers   Yahoo HotJobs CanadaYahoo! SearchSearch  New User? â¢ â¢ â¢ Advantages of  Apply Now   Apply Now  provides you with a fast and easy way to apply to a job and has many benefits over other methods of applying including  Apply to multiple jobs quickly and easily  If you ve used the  Apply Now  process before  we ve already saved your information  Just select and preview your resume and optional cover letter and submit  Receive confirmation of submission  With your information automatically sent and saved in our system  we ll make sure your resume gets in the recruiter s HotJobs account and we ll send you a confirmation email  Stay organized in your job search  You can centrally manage your resume activity history online anytime  Keep track of the date  company and position you applied for  and the resume and cover letter you sent        Retail Personal BankerRetail Personal Banker  Fifth Third BankJob IDJCM31374500F607TN48Company NameFifth Third BankJob CategoryRetailLocationFranklin  TN  United StatesPosition TypePart Time  EmployeeExperienceUnspecifiedDesired Education LevelOtherDate PostedNovember 19  2008Retail Personal Banker Requisition #  2008 75062 Employment Type  Regular Full Part Time  Full Time FLSA Status  Non Exempt Division  Retail Location  FRANKLIN  WILLIAMSON SQUARE  FRANKLIN  TN Posted Date  10 29 2008 Menu Career Opportunities Requirements GENERAL FUNCTION  Entry into a sales position with a primary focus on sales development and relationship building through the promotion of deposits  loans  fee based services and the retention of customers  Responsible for selling a full range of banking products and services to existing and prospective customers while providing specialized customer care  Utilize and promote the Retail Sales and Service process  using the prescribed tools and interacting with the Customer Financial Service Representatives for referral activity  ESSENTIAL DUTIES   RESPONSIBILITIES    Sales Goals Function o Consistently meet or exceed sales goals for loans  deposits  and fee income  as set by management  o Handle the commercial loan process  as prescribed within the financial center environment  by establishing the relationship  determining business needs  making recommendations for those applications passed to the appropriate loan officer and maintaining relationship as appropriate  o Oversee the complete consumer loan process following approved guidelines  o Consistently meet or exceed brokerage referral goals as set by management  o Maintain a well developed working knowledge of the complete line of products and services offered  taking responsibility to keep up to date and request assistance for further development needs  o Promote company products and services by regularly soliciting internal customers for expanded business and referrals  to assist in the continuing growth of the office and company  o Initiate and maintain customer contact through a variety of methods  including but not limited to customer interaction on the line and platform  telemarketing  and attending various seminars and community events  o Maintain the sales environment  and actively participate in regular sales and office staff meetings  the execution of sales contests  monthly Blitzes and other motivational activities  o Actively participate in the telemarketing process within the financial center  utilizing the marketing resources and other various tools  o Establish close relationships with assigned business partners  such as Mortgage  Business Banking Officers and Brokerage Representatives to ensure that established goals for each business line is met  o Provide guidance to the Customer Financial Service Representatives in the referral sales process    Customer Service o Provide a customer experience that is consistent across all customer touch points  is among the leaders in the financial services industry in terms of customer satisfaction  loyalty  and retention and provides a differentiated experience from other providers in the market place  o Promote excellent customer relations by consistently providing premier customer satisfaction with a friendly demeanor  can do attitude  and willingness to help at all times  providing professional resolution of problems issues  o Establish a relationship with the customer base of the financial center through knowledge of account ownership  greeting customers by name  and exhibiting an attitude of caring  o Assist in ensuring the financial center is neat and orderly and presentable for clients  Adhere to the Fifth Third clean desk policy and maintain a professional appearance    Bank Operations o Open and maintain full range of retail accounts and services  o Keep up to date on the security controls in place to protect the office against criminal and fraudulent activities and unnecessary risk and exposure  o May need to handle opening and or closing procedures as a member of the platform staff  SUPERVISORY RESPONSIBILITIES  None Experience MINIMUM KNOWLEDGE  SKILLS AND ABILITIES REQUIRED  College degree or equivalent combination of education and experience required  Two years experience in a sales environment  experience in financial indu Yahoo! HotJobsâ¢ â¢ â¢ â¢ â¢ â¢ â¢ â¢ Also on Yahoo!â¢ â¢ â¢ â¢ â¢ â¢ Â»Other Resourcesâ¢ â¢ Find a   post your   research at featured companies  compare and get on Yahoo! HotJobs  Start your now on Yahoo! HotJobs   thousands of listed daily  Top keyword searches â¢ â¢ â¢ â¢ â¢ â¢ â¢ â¢ â¢ Copyright Â© 2008 Yahoo! Canada Co  All rights reserved     Updated    NOTICE  We collect personal information on this site  To learn more about how we use your information  see our      ]]></description>
                  </item>
                
                  <item>
                        <title><![CDATA[Retail Personal Banker at Fifth Third Bank, (USA-TN-Franklin)]]></title>
                        <link>http://www.jobvolume.com/jobid.jsp?jkey=2701100893</link>
                        <guid isPermaLink="false">2701100893</guid>
                        <pubDate>Mon, 17 Nov 2008 02:03:26 GMT</pubDate>
                        <description><![CDATA[Retail Personal BankerRequisition #  2008 75062Employment Type  RegularFull Part Time  Full TimeFLSA Status  Non ExemptDivision  RetailLocation  FRANKLIN  WILLIAMSON SQUARE  FRANKLIN  TNPosted Date  10 29 2008 MenuCareer Opportunities RequirementsGENERAL FUNCTION Entry into a sales position with a primary focus on sales development and relationship building through the promotion of deposits  loans  fee based services and the retention of customers  Responsible for selling a full range of banking products and services to existing and prospective customers while providing specialized customer care  Utilize and promote the Retail Sales and Service process  using the prescribed tools and interacting with the Customer Financial Service Representatives for referral activity ESSENTIAL DUTIES   RESPONSIBILITIES  Sales Goals Functiono Consistently meet or exceed sales goals for loans  deposits  and fee income  as set by management o Handle the commercial loan process  as prescribed within the financial center environment  by establishing the relationship  determining business needs  making recommendations for those applications passed to the appropriate loan officer and maintaining relationship as appropriate o Oversee the complete consumer loan process following approved guidelines o Consistently meet or exceed brokerage referral goals as set by management o Maintain a well developed working knowledge of the complete line of products and services offered  taking responsibility to keep up to date and request assistance for further development needs o Promote company products and services by regularly soliciting internal customers for expanded business and referrals  to assist in the continuing growth of the office and company o Initiate and maintain customer contact through a variety of methods  including but not limited to customer interaction on the line and platform  telemarketing  and attending various seminars and community events o Maintain the sales environment  and actively participate in regular sales and office staff meetings  the execution of sales contests  monthly Blitzes and other motivational activities o Actively participate in the telemarketing process within the financial center  utilizing the marketing resources and other various tools o Establish close relationships with assigned business partners  such as Mortgage  Business Banking Officers and Brokerage Representatives to ensure that established goals for each business line is met o Provide guidance to the Customer Financial Service Representatives in the referral sales process  Customer Serviceo Provide a customer experience that is consistent across all customer touch points  is among the leaders in the financial services industry in terms of customer satisfaction  loyalty  and retention and provides a differentiated experience from other providers in the market place o Promote excellent customer relations by consistently providing premier customer satisfaction with a friendly demeanor  can do attitude  and willingness to help at all times  providing professional resolution of problems issues o Establish a relationship with the customer base of the financial center through knowledge of account ownership  greeting customers by name  and exhibiting an attitude of caring o Assist in ensuring the financial center is neat and orderly and presentable for clients  Adhere to the Fifth Third clean desk policy and maintain a professional appearance  Bank Operationso Open and maintain full range of retail accounts and services o Keep up to date on the security controls in place to protect the office against criminal and fraudulent activities and unnecessary risk and exposure o May need to handle opening and or closing procedures as a member of the platform staff SUPERVISORY RESPONSIBILITIES NoneExperienceMINIMUM KNOWLEDGE  SKILLS AND ABILITIES REQUIRED College degree or equivalent combination of education and experience required  Two years experience in a sales environment  experience in financial industry a plus  Pass lending test requirements to achieve appropriate level of lending authority  Work involves ability to perform advanced math functions with capability to analyze credit and financial information  Position involves contact with the public  necessitating the ability to present a professional image  Work requires the ability to properly read and write well enough to communicate in both oral and written form  Position requires an in depth knowledge of retail policies and procedures in order to utilize good judgment in making sound decisions E O E   M F D V]]></description>
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