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		<title> Jobs at AAA-Mid-Atlantic    </title>
		<link>http://www.jobvolume.com/rss/jobs-q-company%3A%22AAA-Mid-Atlantic%22.xml</link>
		<description> Jobs at AAA-Mid-Atlantic    </description>
		<language>en-us</language>
		<copyright>Copyright (c) 2006 Jobvolume All rights reserved.</copyright>
		<lastBuildDate>Wed, 3 Dec 2008 01:05:04 GMT</lastBuildDate>

        
                  <item>
                        <title><![CDATA[Material Handler I, II, III at AAA Mid-Atlantic, (USA-NJ-Mount Laurel)]]></title>
                        <link>http://www.jobvolume.com/jobid.jsp?jkey=2818739276</link>
                        <guid isPermaLink="false">2818739276</guid>
                        <pubDate>Tue, 2 Dec 2008 13:32:33 GMT</pubDate>
                        <description><![CDATA[Under the direction of the Supervisor, perform all functions necessary to insure the safe and secure receiving, storing, and distribution of inventory. Assist in the neat and orderly maintenance of the facility, inventory, and equipment.
Unloads materials ordered and verifies quantity and quality Picks and packs orders for distribution and verifies quantity picked. Dispenses materials via UPS 100-weight service and delivers via company truck to requestors. Stores materials received in efficient manner. Assists in maintaining inventory. Keeps supervisor informed of unusual activities and circumstances. Also keeps supervisor aware of resources and materials needed to keep operation running efficiently. Follows all applicable safety rules and regulations. Works in an environment where there is discomfort due to temperature, dust, etc. Provides courier services for all departments and branches as required. Performs other duties as assigned.
Level I
Valid Drivers License with clean driving record (within first year of employment). Ability to lift up to 70 pounds. Ability to operate industrial equipment (forklift, electric and manual hand jacks certification to be obtained within 6 months of employment) Ability to understand and follow oral and written instructions. Ability to maintain effective working relationship with other associates. Knowledge of UPS programs, services and regulations is a plus. High school degree or GED. Available to work overtime in support of Mail/Stock Operations. Three months of working experience.
Level II
All of the above, one year of work experience with a preferred six months in a warehouse environment or equivalent. An assigned responsibility of being a primary driver/delivery person for multiple locations through the daily use of the box truck and daily logs (as assigned). The ability to work with minimal supervision and to act as a liaison between Stock Operations and the branches/third party couriers. Strong communication skills with the ability to resolve issues impeding delivery services (according to set policy and procedures) and educate customers in reading packing slips and reporting discrepancies. Maintain vehicle/s through the completion of daily checklists and scheduled cleanings. Continuously keep Supervisor informed of all issues surrounding the performance of vehicles and services provided.
Level III
The entire above, plus two years of satisfactory service in the Mail/Stock Operations Department. The ability to lead other associates in the performance of duties, serve in a training/mentoring role for less experienced staff, and the capability of working with minimal to no supervision, when necessary. Act as a departmental lead capable of assigning work to other Stock Associates, communicating through oral and written mediums to Inventory Coordinator and Stock Supervisor, and assist in the insurance of smooth workflow and daily completion of departmental assignments.Conveying ideas and opinions clearly to others, making use of easily understood language, gestures and non-verbal communication; adapting language and terminology appropriately; enabling two-way communication.Collaborating with others to achieve results; sharing ideas and knowledge with other associates; working to build morale and cohesion within groups; working well with a variety of personalities; Investigating internal/external customer needs and concerns, and acting accordingly; anticipating customer needs; giving high priority to service and customer satisfaction.Maintaining a sense of urgency to complete tasks in a timely manner; managing time independently; taking action when needed with little need for direction.Setting challenging targets, monitoring progress, and delivering results that meet or exceed expectations; taking on additional responsibilities; proactively tackling problems and trying new approaches.
]]></description>
                  </item>
                
                  <item>
                        <title><![CDATA[Insurance Counselor at AAA Mid-Atlantic, (USA-VA-Fairfax)]]></title>
                        <link>http://www.jobvolume.com/jobid.jsp?jkey=1217149628</link>
                        <guid isPermaLink="false">1217149628</guid>
                        <pubDate>Tue, 2 Dec 2008 13:31:44 GMT</pubDate>
                        <description><![CDATA[-Associate&apos;s degree or equivalent work experience/education
-2 years of customer service or sales experience in an Insurance environment or related industry (e.g., financial services, banking, etc.) or equivalent
Requirements:
-Property   Casualty licenses required within 90 days from hire date
-Specialized skills acquired through job experience, training, and/or education
-Interpret and/or analyze complex work situations
-Works independently with only general guidance 
-Requires high level of tact and integrity
-Continuous focus on development of own skills and knowledge
Purpose:
Enhance Member Value through the sales and service of insurance products. Generate revenue for the Agency to reduce the Club s dependency on dues income. 
Properly place new business insurance policies to support Agency objectives, optimize profitability with MAIG and maintain long-term relationships with Agency Carriers. 
Competencies:
Flexibility: 
-Decides how to do something based on the situation.
-While achieving the same end result, changes how to accomplish the goal based on the situation.
Initiative*: 
-Seeks additional opportunities/responsibilities.
-Responds quickly to customer inquiries/needs.
-Seeks out information on his/her own to solve problems more independently.
-Confidently presents oneself and AAA products to customers.
-Demonstrates overall proficiency in area of expertise and AAA products.
Customer Service Orientation*: 
-Maintains clear communication with customer regarding mutual expectations.
-Monitors client satisfaction.
-Distributes helpful information to clients.
-Gives friendly, cheerful service.
-Takes responsibility for correcting customer service issues.
-Volunteers personal assistance.
Information Seeking: 
-Asks a series of probing questions to get at the root of a situation or potential opportunity.
-Calls on others who are not involved to get their perspective, experience, etc.
-Makes a systematic effort over a period of time to obtain needed data or feedback.
-May look to others to do information gathering for him/her.
Problem Solving*: 
-Thinks in \&quot;if/then\&quot; terms in trying to understand customer issues.
-Prioritizes customer issues based on urgency/sensitivity of topic.
-Draws on past experience to resolve customer issues.
Teamwork: 
-Expresses positive attitudes and expectations of others.
-Speaks of team members in positive terms.
-Solicits others&apos; input and expertise.
Developing Others:
-Gives detailed instructions and/or on-the-job demonstrations and training.
-Gives practical support or assistance to make job easier for the other individual, i.e. provides additional resources, tools, information, expert advice.
-Gives feedback for developmental purposes.
* Designates competencies of highest priority
Solicit business, qualify applicants, counsel customers concerning coverage and/or policy changes, quote insurance rates, and accurately complete new insurance applications.
Recognize and maintain fiduciary responsibility to collect down payments and premiums and to protect customers  confidentiality and privacy in accordance with Club and regulatory requirements.
At a minimum, devote 50% (fifty percent) of efforts to new business sales and/or retention of existing Agency business, based upon priority of responsibilities as assigned by management.
Conveying ideas and opinions clearly to others, making use of easily understood language, gestures and non-verbal communication; adapting language and terminology appropriately; enabling two-way communication.Collaborating with others to achieve results; sharing ideas and knowledge with other associates; working to build morale and cohesion within groups; working well with a variety of personalities; Initiating and creating opportunities to partner with others; leveraging relationships, both internal and external, to achieve goals; demonstrating comfort and confidence in social situations; building a network of contacts and partnerships with ease.Investigating internal/external customer needs and concerns, and acting accordingly; anticipating customer needs; giving high priority to service and customer satisfaction.Maintaining a sense of urgency to complete tasks in a timely manner; managing time independently; taking action when needed with little need for direction.Setting challenging targets, monitoring progress, and delivering results that meet or exceed expectations; taking on additional responsibilities; proactively tackling problems and trying new approaches.Understanding the needs and goals of others; effectively articulating how products and services will result in mutual gain; appropriately handling conflict in situations requiring negotiation and/or compromise; acting on selling opportunities.Maintaining a thorough understanding of customer needs and competition, to best leverage product and service offerings; keeping current with market and industry trends; effectively articulating product and industry knowledge to customers.Demonstrating a general knowledge of effective sales techniques; uncovering customer needs to relate benefits to product features; anticipating and handling objections; being able to close a sale.
]]></description>
                  </item>
                
                  <item>
                        <title><![CDATA[Cash Clerk at AAA Mid-Atlantic, (USA-MD-Frederick)]]></title>
                        <link>http://www.jobvolume.com/jobid.jsp?jkey=3181177966</link>
                        <guid isPermaLink="false">3181177966</guid>
                        <pubDate>Tue, 2 Dec 2008 13:31:18 GMT</pubDate>
                        <description><![CDATA[Process payments for all business lines. Reconcile cash, checks, charges; process daily reports; ensure balance at end of day.Prepare daily cash deposit, as directed.
Assist with the check-in and data entry of new tickets and travel shop inventory; assist with monthly inventory and periodic ordering of the same, as directed.
Accurate math skills and the ability to handle multiple tasks simultaneously and interact with others at a level normally acquired through the completion of a high school degree or equivalent and two (2) years experience in a high volume, cash handling position.
Conveying ideas and opinions clearly to others, making use of easily understood language, gestures and non-verbal communication; adapting language and terminology appropriately; enabling two-way communication.Collaborating with others to achieve results; sharing ideas and knowledge with other associates; working to build morale and cohesion within groups; working well with a variety of personalities; Investigating internal/external customer needs and concerns, and acting accordingly; anticipating customer needs; giving high priority to service and customer satisfaction.Setting challenging targets, monitoring progress, and delivering results that meet or exceed expectations; taking on additional responsibilities; proactively tackling problems and trying new approaches.Possessing and maintaining sales and product knowledge; uncovering customer needs to relate benefits to product features; demonstrating a general knowledge of persuasion techniques.
]]></description>
                  </item>
                
                  <item>
                        <title><![CDATA[Travel Agent at AAA Mid-Atlantic, (USA-MD-Upper Marlboro)]]></title>
                        <link>http://www.jobvolume.com/jobid.jsp?jkey=2242935729</link>
                        <guid isPermaLink="false">2242935729</guid>
                        <pubDate>Mon, 1 Dec 2008 02:50:12 GMT</pubDate>
                        <description><![CDATA[Site Menu
Travel Agent
Company: AAA Mid-Atlantic
General Information
Job Description
PURPOSE/ESSENTIAL FUNCTION:Utilize relationship selling to maximize leisure travel experiences for members/clients and build a solid base of repeat clientele. DUTIES/RESPONSIBILITIES/SCOPE: Level I (Grade 5): Serve clients by selling various travel products offered by the Agency. A concentration on Diamond Elite and Preferred vendor products is required. Limited exposure to International destinations is expected. Meet or exceed established sales quota. Prepare and issue invoices related to retail travel sales. Is familiar and, with assistance, capable of operating applicable automated airline reservation and ticketing system. Assumed proficiency within 6-12 months. Comply with all ARC regulations and Mid-Atlantic policies and procedures in the collection and handling of assets. With assistance, satisfactorily handle refunds and complaints according to policy. Is familiar with and, with minimal assistance, capable of utilizing ARC Agent&apos;s Handbook and standard travel reference material for airline, rail, hotel/resort, etc. information to efficiently and effectively accommodate Agency clients. Complete other related duties as assigned. Level II (grade 6): Proficiently serve clients by selling various travel products offered by the Agency. A concentration on Diamond Elite and Preferred vendor products is required. Meet or exceed established sales quota. Prepare and issue invoices related to retail travel sales. Operate applicable automated airline reservation and ticketing system. Comply with all ARC regulations and Mid-Atlantic policies and procedures in the collection and handling of assets. Satisfactorily handle refunds and complaints according to policy. Utilize ARC Agents Handbook and standard travel reference material for airline, rail, hotel/resort, etc. information to efficiently and effectively accommodate Agency clients. Complete other related duties as assigned.Special Info: What can you do if given the chance?Schedule Required: Monday-Friday 9-6 and Saturday 9-3
Job Requirements
Ability to sell retail travel, meet company objectives, handle customer inquiries, and complete associated paperwork offering exceptional service and demonstrating shared values. Level I (Grade 5): High School diploma or equivalent (a graduate of an accredited travel school preferred). Previous experience as an AAA Travel Counselor or at least one year of retail experience or travel sales. Knowledge of an automated airline reservation system preferred. Effective written and oral communication skills to enable accurate completion of reports and paperwork and constructive interaction with others. Satisfactory employment screening results. Level II (Grade 6): High School diploma or equivalent (a graduate of an accredited travel school preferred). At least 18 months of experience as retail travel agent. Working knowledge of an automated airline reservation system. Effective written and oral communication skills to enable accurate completion of reports and paperwork and constructive interaction with others. Completion of AAA University Travel Agency proficiency tests within 1 year of being in the position is encouraged/preferred. Satisfactory employment screening results. Primary Sales Competencies1. CommunicationConveying ideas and opinions clearly to others, making use of easily understood language, gestures and non-verbal communication; adapting language and terminology appropriately; enabling two-way communication.2. Teamwork and Interpersonal SkillsCollaborating with others to achieve results; sharing ideas and knowledge with other associates; working to build morale and cohesion within groups; working well with a variety of personalities; striving for the constructive resolution of barriers to cooperation.3. Partnering/NetworkingInitiating and creating opportunities to partner with others; leveraging relationships, both internal and external, to achieve goals; demonstrating comfort and confidence in social situations; building a network of contacts and partnerships with ease.4. Customer FocusInvestigating internal/external customer needs and concerns, and acting accordingly; anticipating customer needs; giving high priority to service and customer satisfaction.5. ResponsivenessMaintaining a sense of urgency to complete tasks in a timely manner; managing time independently; taking action when needed with little need for direction.6. AdaptabilityMaintaining effectiveness by adapting to changing circumstances, tasks, responsibilities and people.7. Problem SolvingIdentifying problems and interpreting available information to find causes; generating alternative solutions; looking for potential limitations.8. Planning and OrganizingDetermining objectives and priorities effectively and stipulating the time, actions and resources required to achieve certain objectives.9. InnovationPromoting organizational effectiveness by anticipating and dealing with problems; experimenting with new ideas and approaches; suggesting innovations and improvements.10. Results OrientationSetting challenging targets, monitoring progress, and delivering results that meet or exceed expectations; taking on additional responsibilities; proactively tackling problems and trying new approaches.11. NegotiatingUnderstanding the needs and goals of others; effectively articulating how products and services will result in mutual gain; appropriately handling conflict in situations requiring negotiation and/or compromise; acting on selling opportunities.12. Market and Product AwarenessMaintaining a thorough understanding of customer needs and competition, to best leverage product and service offerings; keeping current with market and industry trends; effectively articulating product and industry knowledge to customers.13. Sales Knowledge Demonstrating a general knowledge of effective sales techniques; uncovering customer needs to relate benefits to product features; anticipating and handling objections; being able to close a sale.
Contact Information
]]></description>
                  </item>
                
                  <item>
                        <title><![CDATA[Budget and Financial Planning Manager (MAIG) at AAA Mid-Atlantic, (USA-DE-Wilmington)]]></title>
                        <link>http://www.jobvolume.com/jobid.jsp?jkey=1344158828</link>
                        <guid isPermaLink="false">1344158828</guid>
                        <pubDate>Sat, 29 Nov 2008 23:34:22 GMT</pubDate>
                        <description><![CDATA[Organize, plan and control the processes for the development of the MAIG annual corporate operating budget to be used as a basis for planning results for the year, and as a measure of the actual performance of the Organization, and assist Senior Management in the evaluation of alternative business strategies.
Make format presentation of Plan results with explanations and increases or decreases from prior year results.Point out areas for potential savings and possible areas where costs might be light or premiums maybe high;
Communication
Teamwork and Interpersonal Skills
Building trust and collaborating with others to achieve results; partnering with other leaders, helping and sharing resources; 
Customer Focus
Reviewing customer needs and concerns, and prioritizing accordingly; handling customer issues escalated from associates; monitoring and enhancing customer satisfaction.
Talent Management
Setting clear performance targets and coaching to enhance performance; providing opportunities for associates to develop new skills; delegating effectively; recognizing and rewarding associates who exceed expectations; motivating associates.
Decision-Making
Seeking input and data to understand issues and support decisions; making timely decisions and taking appropriate action; demonstrating sound judgment; standing by decisions when challenged.
Planning and Organizing
Managing office operations and ensuring appropriate staffing levels; determining objectives and priorities effectively; stipulating time, actions and resources required to achieve objectives; multitasking while maintaining focus and quality.
Innovation/ Managing Change
Generating new, creative ideas and solutions and encouraging others to do the same; understanding, accepting, and advocating for organizational changes.
Results Orientation
Setting challenging goals; dedication to and striving to meet standards of excellence; taking personal accountability for delivering high-quality results; taking on additional responsibilities; persisting in the face of obstacles.
]]></description>
                  </item>
                
                  <item>
                        <title><![CDATA[Receptionist at AAA Mid-Atlantic, (Unknown)]]></title>
                        <link>http://www.jobvolume.com/jobid.jsp?jkey=4250505523</link>
                        <guid isPermaLink="false">4250505523</guid>
                        <pubDate>Sat, 29 Nov 2008 23:33:47 GMT</pubDate>
                        <description><![CDATA[Monday-Friday 9-6pm Saturday 9-3pm The number of Saturdays is dictated by business needs; approximately three to four Saturdays per month. Additional weekends and nights as needed. Total hours 37.5 hours per week.
Represent the AAA brand and associated products and services in initial contact with members and clients walking or calling into a retail office.
Answer telephones, identify needs, direct calls or take messages and ensure all visitors are greeted in a pleasant, prompt and professional manner.
Actively promote and cross-sell AAA products and services.
Answer general inquiries, as appropriate.
Provide general clerical support to the branch.
Complete other related duties as assigned.
Ability to respond to customer inquires and interact with individuals at a level normally acquired through the completion of a high school degree or equivalent and six months of business experience in a public contact role.
Experience operating a switchboard or multi-line telephone console preferred (telephone receptionists).
Effective oral and written communication skills to enable accurate completion of paperwork and constructive interaction with others.
Basic geography skills preferred. 
Satisfactory employment screening results. 
Conveying ideas and opinions clearly to others, making use of easily understood language, gestures and non-verbal communication; adapting language and terminology appropriately; enabling two-way communication.
Collaborating with others to achieve results; sharing ideas and knowledge with other associates; working to build morale and cohesion within groups; working well with a variety of personalities; 
Investigating internal/external customer needs and concerns, and acting accordingly; anticipating customer needs; giving high priority to service and customer satisfaction.
Maintaining a sense of urgency to complete tasks in a timely manner; managing time independently; taking action when needed with little need for direction.
Setting challenging targets, monitoring progress, and delivering results that meet or exceed expectations; taking on additional responsibilities; proactively tackling problems and trying new approaches.
]]></description>
                  </item>
                
                  <item>
                        <title><![CDATA[Insurance Counselor at AAA Mid-Atlantic, (USA-PA-Hazleton)]]></title>
                        <link>http://www.jobvolume.com/jobid.jsp?jkey=130896119</link>
                        <guid isPermaLink="false">130896119</guid>
                        <pubDate>Sat, 29 Nov 2008 23:33:11 GMT</pubDate>
                        <description><![CDATA[-Associate&apos;s degree or equivalent work experience/education
-2 years of customer service or sales experience in an Insurance environment or related industry (e.g., financial services, banking, etc.) or equivalent
Requirements:
-Property   Casualty licenses required within 90 days from hire date
-Specialized skills acquired through job experience, training, and/or education
-Interpret and/or analyze complex work situations
-Works independently with only general guidance 
-Requires high level of tact and integrity
-Continuous focus on development of own skills and knowledge
Monday through Friday 9:00 AM - 5:00 PM and 10:00 AM to 6:00 PM. Alternating Saturday 9:00 AM - 3:00 PM, 37.5 total work week
Purpose:
Enhance Member Value through the sales and service of insurance products. Generate revenue for the Agency to reduce the Club s dependency on dues income. 
Properly place new business insurance policies to support Agency objectives, optimize profitability with MAIG and maintain long-term relationships with Agency Carriers. 
Competencies:
Flexibility: 
-Decides how to do something based on the situation.
-While achieving the same end result, changes how to accomplish the goal based on the situation.
Initiative*: 
-Seeks additional opportunities/responsibilities.
-Responds quickly to customer inquiries/needs.
-Seeks out information on his/her own to solve problems more independently.
-Confidently presents oneself and AAA products to customers.
-Demonstrates overall proficiency in area of expertise and AAA products.
Customer Service Orientation*: 
-Maintains clear communication with customer regarding mutual expectations.
-Monitors client satisfaction.
-Distributes helpful information to clients.
-Gives friendly, cheerful service.
-Takes responsibility for correcting customer service issues.
-Volunteers personal assistance.
Information Seeking: 
-Asks a series of probing questions to get at the root of a situation or potential opportunity.
-Calls on others who are not involved to get their perspective, experience, etc.
-Makes a systematic effort over a period of time to obtain needed data or feedback.
-May look to others to do information gathering for him/her.
Problem Solving*: 
-Thinks in \&quot;if/then\&quot; terms in trying to understand customer issues.
-Prioritizes customer issues based on urgency/sensitivity of topic.
-Draws on past experience to resolve customer issues.
Teamwork: 
-Expresses positive attitudes and expectations of others.
-Speaks of team members in positive terms.
-Solicits others&apos; input and expertise.
Developing Others:
-Gives detailed instructions and/or on-the-job demonstrations and training.
-Gives practical support or assistance to make job easier for the other individual, i.e. provides additional resources, tools, information, expert advice.
-Gives feedback for developmental purposes.
* Designates competencies of highest priority
Solicit business, qualify applicants, counsel customers concerning coverage and/or policy changes, quote insurance rates, and accurately complete new insurance applications.
Recognize and maintain fiduciary responsibility to collect down payments and premiums and to protect customers  confidentiality and privacy in accordance with Club and regulatory requirements.
At a minimum, devote 50% (fifty percent) of efforts to new business sales and/or retention of existing Agency business, based upon priority of responsibilities as assigned by management.
Conveying ideas and opinions clearly to others, making use of easily understood language, gestures and non-verbal communication; adapting language and terminology appropriately; enabling two-way communication.
Collaborating with others to achieve results; sharing ideas and knowledge with other associates; working to build morale and cohesion within groups; working well with a variety of personalities; 
Initiating and creating opportunities to partner with others; leveraging relationships, both internal and external, to achieve goals; demonstrating comfort and confidence in social situations; building a network of contacts and partnerships with ease.
Investigating internal/external customer needs and concerns, and acting accordingly; anticipating customer needs; giving high priority to service and customer satisfaction.
Maintaining a sense of urgency to complete tasks in a timely manner; managing time independently; taking action when needed with little need for direction.
Setting challenging targets, monitoring progress, and delivering results that meet or exceed expectations; taking on additional responsibilities; proactively tackling problems and trying new approaches.
Understanding the needs and goals of others; effectively articulating how products and services will result in mutual gain; appropriately handling conflict in situations requiring negotiation and/or compromise; acting on selling opportunities.
Maintaining a thorough understanding of customer needs and competition, to best leverage product and service offerings; keeping current with market and industry trends; effectively articulating product and industry knowledge to customers.
Demonstrating a general knowledge of effective sales techniques; uncovering customer needs to relate benefits to product features; anticipating and handling objections; being able to close a sale.
]]></description>
                  </item>
                
                  <item>
                        <title><![CDATA[Travel Agent at AAA Mid-Atlantic, (USA-MD-Upper Marlboro)]]></title>
                        <link>http://www.jobvolume.com/jobid.jsp?jkey=2357291083</link>
                        <guid isPermaLink="false">2357291083</guid>
                        <pubDate>Sat, 29 Nov 2008 23:32:47 GMT</pubDate>
                        <description><![CDATA[Serve clients by selling various travel products offered by the Agency.A concentration onDiamond Elite and Preferred vendor products is required.Limited exposure to International destinations is expected.
Is familiar with and, with minimal assistance, capable of utilizing ARC Agent&apos;s Handbook and standard travel reference material for airline, rail, hotel/resort, etc. information to efficiently and effectively accommodate Agency clients.
Proficiently serve clients by selling various travel products offered by the Agency.A concentration onDiamond Elite and Preferred vendor products is required.
Utilize ARC Agent s Handbook and standard travel reference material for airline, rail, hotel/resort, etc. information to efficiently and effectively accommodate Agency clients.
Ability to sell retail travel, meet company objectives, handle customer inquiries, and complete associated paperwork offering exceptional service and demonstrating shared values.
Primary Sales Competencies
Conveying ideas and opinions clearly to others, making use of easily understood language, gestures and non-verbal communication; adapting language and terminology appropriately; enabling two-way communication.
Collaborating with others to achieve results; sharing ideas and knowledge with other associates; working to build morale and cohesion within groups; working well with a variety of personalities; 
Initiating and creating opportunities to partner with others; leveraging relationships, both internal and external, to achieve goals; demonstrating comfort and confidence in social situations; building a network of contacts and partnerships with ease.
Investigating internal/external customer needs and concerns, and acting accordingly; anticipating customer needs; giving high priority to service and customer satisfaction.
Maintaining a sense of urgency to complete tasks in a timely manner; managing time independently; taking action when needed with little need for direction.
Identifying problems and interpreting available information to find causes; generating alternative solutions; looking for potential limitations.
Innovation
Promoting organizational effectiveness by anticipating and dealing with problems; experimenting with new ideas and approaches; suggesting innovations and improvements.
Results Orientation
Setting challenging targets, monitoring progress, and delivering results that meet or exceed expectations; taking on additional responsibilities; proactively tackling problems and trying new approaches.
Understanding the needs and goals of others; effectively articulating how products and services will result in mutual gain; appropriately handling conflict in situations requiring negotiation and/or compromise; acting on selling opportunities.
Market and Product Awareness
Maintaining a thorough understanding of customer needs and competition, to best leverage product and service offerings; keeping current with market and industry trends; effectively articulating product and industry knowledge to customers.
dge 
Demonstrating a general knowledge of effective sales techniques; uncovering customer needs to relate benefits to product features; anticipating and handling objections; being able to close a sale.
]]></description>
                  </item>
                
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