Jobs at ADC-Inc---Krone

Data Center Manager at ADC Inc - Krone, (USA-MN-Eden Prairie)

Tue, 2 Dec 2008 08:01:24 GMT

Global Support Center Manager at ADC Inc - Krone, (USA-MN-Eden Prairie)

Sun, 30 Nov 2008 12:49:00 GMT

ADC provides the connections for wireline, wireless, cable, broadcast, and enterprise networks around the world. ADC's innovative network infrastructure equipment and professional services enable high-speed Internet, data, video, and voice services to residential, business and mobile subscribers. ADC (NASDAQ: ADCT) has sales into more than 130 countries. Learn more about ADC at www.adc.com. We are currently seeking a Global Support Center Manager to join our IT team based at our World Headquarters in Eden Prairie, MN. This individual will serve in a leadership role responsible for overseeing the Global Support Center staff, providing strategic direction in service management and ensuring our user community receives a high level of service.Utilize strategic thinking to drive the adoption and implementation of new or improved global processes and/or procedures. Manage all procedures related to the identification, prioritization, and resolution of end user help requests, including the monitoring, tracking, and coordination of Help Desk functions. Oversee the development and deployment of change management methodologies and procedures to guide the acceptance process. Apply proven communication, analytical, and problem-solving skills to help maximize the benefit of organizational directives and their business goals. Drive the strategic First Call Resolution initiative improving customer satisfaction and lowering overall costs. Bachelorâs degree in the field of computer science, information sciences, or related field and/or five years equivalent work experience. Proven experience with change management practices, process flow analysis, and methodology development; familiarity with ITIL preferred. Demonstrated progressive experience in the management of a technical support team. Proven track record of developing and providing Service Level Agreements and Help Desk deliverables. Solid relationship management and performance management skills. Ability to effectively prioritize and execute tasks in a high-pressure environment. Exceptional written and oral communication skills. Weâre Growing Competitive Compensation and Benefits Opportunities for Advancement Fast-Paced and High Energy Global Company Innovative Products and Technology We Give Back to the Community Committed to Customer, Quality, Innovation, Teamwork and IntegrityINSURANCE: Medical and Dental is effective the first day of employment 401(k) PLAN with Employer MATCH PAID TIME OFF (PTO): 20 days for Full-Time, 10 days for Part-Time PAID HOLIDAYS: 10 days including floating holiday(s) BASIC LIFE INSURANCE: Two times your base annual earnings TUITION REIMBURSEMENT: up to $5,250 of eligible expenses per calendar year ADOPTION BENEFITS: up to $5,000 of eligible expenses per calendar year ($15,000 lifetime) EMPLOYEE INCENTIVE PLAN

Senior Business Analyst- SAP HR at ADC Inc - Krone, (USA-MN-Eden Prairie)

Sun, 30 Nov 2008 12:48:23 GMT

ADC provides the connections for wireline, wireless, cable, broadcast, and enterprise networks around the world. ADC's innovative network infrastructure equipment and professional services enable high-speed Internet, data, video, and voice services to residential, business and mobile subscribers. ADC (NASDAQ: ADCT) has sales into more than 130 countries. Learn more about ADC at www.adc.com. We are seeking a Senior SAP Business Analyst (SAP HR / Payroll) to join our IT Department located at our World Headquarters in Eden Prairie, MN. The primary responsibility for this individual is to support the ADC global IT team in the delivery of SAP HR, other peripheral HR applications and services in a 24 X 7 environment that meet or exceed service levels.Partner with key business experts. Analyze and document business processes and functional requirements. Design, document, develop, test, implement, and support applications in accordance with ADC and IT policies and procedures. Provide project management and technical expertise required to implement improvements and rollout of new and existing application solutions. Work with internal customers in the implementation of information technology in accordance with ADC and IT strategic plans. Communicates and/or presents status on program development and projects. Assists less experienced IT personnel to help develop their skills and knowledge. Support a Global Team to develop, communicate, implement and monitor SAP HR and other peripheral HR systems. Establish and manage service level agreements (SLAs). Monitor and regularly report to management on SLAs, project and program milestones and future needs. Ensure the HR team is compliant with ADC and Global IT's policies and procedures. Responsible for ensuring policies, procedures and processes exist for your area of responsibility. Regularly work with process owners, management and the IT team to make continuous process improvements. Manage projects including scoping, estimating time, resources and costs for all phases of the project lifecycle. Bachelorâs degree or equivalent experience. 5+ years experience with SAP HR and Payroll, including experience configuring and implementing SAP HR and Payroll solutions. PCR - Personnel Change Request experience in EP 7.0. Knowledge of the SAP Workflow is a plus. Knowledge and experience working with SAP Enterprise Portal. Prior experience with deployments and rollouts of functionality within a global setting. Experience with structured project management methodologies, systems analysis/design/programming, database design, and technical/business writing. Detailed knowledge of structured system/software development methodologies preferred. Experience working with a cross functional team through the complete software development/implementation life cycle. 4-6 years experience designing, building and implementing business solutions using information technology. The willingness and ability to roll-up sleeves and provide hands-on functional and technical work as required. Excellent communication and collaboration skills a must. Travel may be needed to support specific project work (< 15%).Weâre Growing Competitive Compensation and Benefits Opportunities for Advancement Fast-Paced and High Energy Global Company Innovative Products and Technology We Give Back to the Community Committed to Customer, Quality, Innovation, Teamwork and IntegrityINSURANCE: Medical and Dental is effective the first day of employment 401(k) PLAN with Employer MATCH PAID TIME OFF (PTO): 20 days for Full-Time, 10 days for Part-Time PAID HOLIDAYS: 10 days including floating holiday(s) BASIC LIFE INSURANCE: Two times your base annual earnings TUITION REIMBURSEMENT: up to $5,250 of eligible expenses per calendar year ADOPTION BENEFITS: up to $5,000 of eligible expenses per calendar year ($15,000 lifetime) EMPLOYEE INCENTIVE PLAN

SAP Business Analyst(SEM) at ADC Inc - Krone, (Unknown)

Sun, 30 Nov 2008 12:47:17 GMT

ADC provides the network infrastructure equipment and professional services needed to deliver voice, video, Internet and data communications around the world. Wire line, wireless, cable, enterprise and broadcast network operators rely on ADCâs offerings to deliver bandwidth intensive, high-speed services to residential, business and mobile subscribers. ADC (NASDAQ: ADCT) has sales into more than 140 countries. Learn more about ADC at www.adc.com.This position has principle responsibility for Application support, Enhancements and Projects activities in the area of ADCâs Finance and Strategic Enterprise Management. Primarily working on the SEM-BPS and BCS, will address all Production related issues. Participate in Deployments, Rollouts and other project activities as required and work as a Team member. Coordinate with other Business Analysts, Developers, Power users and end users to resolve issues.Weâre Growing Competitive Compensation and Benefits Opportunities for Advancement Fast-Paced and High Energy Global Company Innovative Products and Technology We Give Back to the Community Committed to Customer, Quality, Innovation, Teamwork and Integrity

Sr. Manager, Digital Marketing at ADC Inc - Krone, (USA-MN-Eden Prairie)

Fri, 21 Nov 2008 21:33:11 GMT

ADC Career Section Job description Sr Manager Digital Marketing 04216Job DescriptionDescriptionPOSITION Sr Manager Digital MarketingLOCATION Eden Prairie MNHOW TO APPLY Apply directly on line at ABOUT THE COMPANY ADC provides the connections for wireline wireless cable broadcast and enterprise networks around the world ADC s innovative network infrastructure equipment and professional services enable high speed Internet data video and voice services to residential business and mobile subscribers ADC NASDAQ ADCT has sales into more than 130 countries Learn more about ADC at We are seeking a Sr Manager Digital Marketing to join our Global Marketing team based at our World headquarters in Eden Prairie MN This position will provide strategic oversight as well as tactical and project management support for ADCâs digital marketing programs and Internet presence worldwide The position will be responsible for all online and printed marketing materials including but not limited to the companyâs corporate Website email campaigns online advertising pay per click campaigns printed collateral catalogs interactive demos and other electronic marketing initiatives The position will be responsible for direct management of in house and external creative teams and will report to the Vice President Global Marketing Specific responsibilities include the following Strategic planning developing and managing websites and online portals Facilitating all phases of development including project scope definition planning implementation testing and launch and tracking Coordinate with various business units and corporate clients to develop and communicate business processes understand campaign objectives and audiences and discuss project status and prioritization Help to create âclosed loop campaignsâ with traditional marcom initiatives by using the Web as an information qualification fulfillment transaction and or research mechanism Drive efficiencies and effectiveness of printed media through implementation of dynamic customizable create and print on demand tools Designing strategies for integrated online campaigns email marketing campaigns and templates lead capture and opt in capture Direct management of Creative Services team establishing objectives for budgets timing and measurable results and developing mechanisms for tracking and reporting performance against these objectives Manage brand standards and ensure brand integrity is maintained QualificationsBachelor s degree in Arts Advertising Liberal Arts or Marketing required MBA preferred Minimum of 8 years of marketing marketing communications or branding experience preferably in large complex organizations Demonstrated marketing communication planning and project management skills Good knowledge of Internet marketing and Web 2 0 strategies including direct experience managing a major web site launch or rebuild project Superior written and oral communications skills clear concise creative and persuasive Ability to balance and prioritize a dynamic workload to set appropriate expectations and meet deadlines Strong collaborator with the ability to engage multiple stakeholders in numerous departments Effective problem solver who takes initiative under unfamiliar or ambiguous circumstances Global experience a plus REASONS TO WORK FOR ADC Weâre Growing Competitive Compensation and Benefits Opportunities for Advancement Fast Paced and High Energy Global Company Innovative Products and Technology We Give Back to the Community Committed to Customer Quality Innovation Teamwork and IntegrityBENEFITS INSURANCE Medical and Dental is effective the first day of employment 401 k PLAN with Employer MATCH PAID TIME OFF PTO 20 days for Full Time 10 days for Part Time PAID HOLIDAYS 10 days including floating holiday s BASIC LIFE INSURANCE Two times your base annual earnings TUITION REIMBURSEMENT up to $5 250 of eligible expenses per calendar year ADOPTION BENEFITS up to $5 000 of eligible expenses per calendar year $15 000 lifetime EMPLOYEE INCENTIVE PLANADC is an Equal Opportunity Employer Position InformationJob CategoryMarketingLocationsUS MN Eden PrairieOrganizationMarketingScheduleFull time

LEAN Six Sigma Black Belt at ADC Inc - Krone, (USA-MN-Eden Prairie)

Fri, 21 Nov 2008 21:32:52 GMT

ADC Career Section Job description LEAN Six Sigma Black Belt 04218Job DescriptionDescriptionâHELPING THE WORLD COMMUNICATE EVERYDAYâPOSITION LEAN Six Sigma Black Belt LOCATION Eden Prairie MN HOW TO APPLY Apply directly on line at ABOUT THE COMPANY ADC provides the connections for wireline wireless cable broadcast and enterprise networks around the world ADC s innovative network infrastructure equipment and professional services enable high speed Internet data video and voice services to residential business and mobile subscribers ADC NASDAQ ADCT has sales into more than 130 countries Learn more about ADC at JOB DESCRIPTION We are seeking a LEAN Six Sigma Black Belt to join our Customer Service and Sales Operations team based at our World Headquarters in Eden Prairie MN This individual will be responsible for growing LEAN Six Sigma capability within the ADC Customer Service organization This position is strategic in approach but requires the ability to execute against tactical requirements necessary to drive organizational transformation The LEAN Six Sigma Black Belt will provide an onsite resource that will own the development and execution of the LEAN Six Sigma tool kit Specific responsibilities include the following Train and coach Green Belts Champions and Sponsors Identify and run LEAN Kaizen events Oversee appropriate tollgates to ensure key stakeholders are apprised of project milestones Identify and run DMAIC projects Engage with other ADC LEAN Six Sigma resources to ensure approach methodology and language are the same Develop continuous improvement as a way we work at ADC QualificationsBachelorâs degree in related field MBA highly desirable 2 3 years customer service experience exposure within a global environment a plus Strong data and database manipulation administration skills Proven ability to apply LEAN Six Sigma concepts and methodology Expert project management skills PMP certification a plus LEAN Six Sigma Black Belt certification required REASONS TO WORK FOR ADC Weâre Growing Competitive Compensation and Benefits Opportunities for Advancement Fast Paced and High Energy Global Company Innovative Products and Technology We Give Back to the Community Committed to Customer Quality Innovation Teamwork and IntegrityBENEFITS INSURANCE Medical and Dental is effective the first day of employment 401 k PLAN with Employer MATCH PAID TIME OFF PTO 20 days for Full Time 10 days for Part Time PAID HOLIDAYS 10 days including floating holiday s BASIC LIFE INSURANCE Two times your base annual earnings TUITION REIMBURSEMENT up to $5 250 of eligible expenses per calendar year ADOPTION BENEFITS up to $5 000 of eligible expenses per calendar year $15 000 lifetime EMPLOYEE INCENTIVE PLAN ADC is an Equal Opportunity Employer Position InformationJob CategoryProject ManagementLocationsUS MN Eden PrairieOrganizationCustomer ServiceScheduleFull time

CRM Functional Support Analyst at ADC Inc - Krone, (USA-MN-Eden Prairie)

Fri, 21 Nov 2008 21:32:28 GMT

ADC Career Section Job description CRM Functional Support Analyst 04219Job DescriptionDescriptionâHELPING THE WORLD COMMUNICATE EVERYDAYâPOSITION CRM Functional Support Analyst LOCATION Eden Prairie MN HOW TO APPLY Apply directly on line at ABOUT THE COMPANY ADC provides the connections for wireline wireless cable broadcast and enterprise networks around the world ADC s innovative network infrastructure equipment and professional services enable high speed Internet data video and voice services to residential business and mobile subscribers ADC NASDAQ ADCT has sales into more than 130 countries Learn more about ADC at JOB DESCRIPTION We are seeking a CRM Functional Support Analyst to join our Customer Service team located in Eden Prairie MN The CRM Functional Support Analyst participates in the daily functional support of ADC business systems within Global Customer Service This position also assists in the analysis required to develop processes that address complex operational situations This individual helps to design document and integrate these new processes into the existing corporate structure The CRM Functional Support Analyst will work with the user community in the implementation of project objectives in accordance with ADC and divisional strategic plans Responsibilities will include the following Participate in daily functional support activities of the SAP business system including but not limited to addressing userâs problems and enhancements Involved in the implementation of SAP into current divisions and planned acquisitions Responsible for participation in corporate led business system development including but not limited to upgrades Hot Pack Testing Legal Change Packages and enhancements to the current SAP system Perform daily maintenance to the SAP system such as Business Maintenance Master Data configuration Responsible for maintaining divisional level data to support Customer Service functions such as maintain Sales Offices and Sales Groups Ensure effective communication within the Customer Service organization and across all functional departments QualificationsBachelorâs degree in Business Administration or related field or equivalent experience One year of Operational Project Development experience or related experience in Business System implementations Background in structured analysis design as well as technical business writing Knowledge of database concepts e g Analyzer Experience in SAP configuration support of SAP or utilization of SAP CRM experience preferred Knowledge of sound business practices Knowledge and understanding of programming concepts Effective communication and presentation skills REASONS TO WORK FOR ADC Weâre Growing Competitive Compensation and Benefits Opportunities for Advancement Fast Paced and High Energy Global Company Innovative Products and Technology We Give Back to the Community Committed to Customer Quality Innovation Teamwork and IntegrityBENEFITS INSURANCE Medical and Dental is effective the first day of employment 401 k PLAN with Employer MATCH PAID TIME OFF PTO 20 days for Full Time 10 days for Part Time PAID HOLIDAYS 10 days including floating holiday s BASIC LIFE INSURANCE Two times your base annual earnings TUITION REIMBURSEMENT up to $5 250 of eligible expenses per calendar year ADOPTION BENEFITS up to $5 000 of eligible expenses per calendar year $15 000 lifetime EMPLOYEE INCENTIVE PLAN ADC is an Equal Opportunity Employer Position InformationJob CategoryCustomer SupportLocationsUS MN Eden PrairieOrganizationCustomer ServiceScheduleFull time

Project Manager - Customer Service at ADC Inc - Krone, (USA-MN-Eden Prairie)

Fri, 21 Nov 2008 21:31:59 GMT

ADC Career Section Job description Project Manager Customer Service 04217Job DescriptionDescriptionâHELPING THE WORLD COMMUNICATE EVERYDAYâPOSITION Project Manager â Customer ServiceLOCATION Eden Prairie MN HOW TO APPLY Apply directly on line at ABOUT THE COMPANY ADC provides the connections for wireline wireless cable broadcast and enterprise networks around the world ADC s innovative network infrastructure equipment and professional services enable high speed Internet data video and voice services to residential business and mobile subscribers ADC NASDAQ ADCT has sales into more than 130 countries Learn more about ADC at JOB DESCRIPTION We are seeking a Project Manager to join our Customer Service and Sales Operations team based at our World Headquarters in Eden Prairie MN The Project Manager is responsible for independently managing complex projects as well as multiple concurrent projects The projects will include the business process re engineering technology solutions and supporting the business plan and goals as well as projects that encompass the transformational change required to support business strategy and direction Specific responsibilities include the following Project Management of all activities within projects or programs Correlate interrelated activities across projects making decisions and recommendations to management about schedules prioritization and resource allocation with input from others as needed Negotiate and resolve conflicting change requests and changing priorities across customers projects Communicate and report status to executives customers and all other relevant individuals and groups Maintain ongoing relationships with the business partners gain alignment across the key stakeholders from both Business and Technologies on project specifics Provide coaching mentorship and training to other project managers on project management skills and methodologies Identify opportunities for establishing best practices QualificationsBachelorâs degree in Business or related field 5 7+ years of project management experience PMP certification a plus Working knowledge of hardware software technologies used across supported functional areas Strong technical and business subject matter expertise applicable to projects Team player individual contributor with a desire to succeed in a flexible changing environment Strong interpersonal and influence skills LEAN and or Six Sigma Green Belt Black Belt certification a plus Business Process Re engineering experience a plus Contract Management and Contract Pricing experience preferred Ability to travel at least 25% both domestic and international REASONS TO WORK FOR ADC Weâre Growing Competitive Compensation and Benefits Opportunities for Advancement Fast Paced and High Energy Global Company Innovative Products and Technology We Give Back to the Community Committed to Customer Quality Innovation Teamwork and IntegrityBENEFITS INSURANCE Medical and Dental is effective the first day of employment 401 k PLAN with Employer MATCH PAID TIME OFF PTO 20 days for Full Time 10 days for Part Time PAID HOLIDAYS 10 days including floating holiday s BASIC LIFE INSURANCE Two times your base annual earnings TUITION REIMBURSEMENT up to $5 250 of eligible expenses per calendar year ADOPTION BENEFITS up to $5 000 of eligible expenses per calendar year $15 000 lifetime EMPLOYEE INCENTIVE PLAN ADC is an Equal Opportunity Employer Position InformationJob CategoryProject ManagementLocationsUS MN Eden PrairieOrganizationCustomer ServiceScheduleFull time