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		<title> Jobs at American-Express    </title>
		<link>http://www.jobvolume.com/rss/jobs-q-company%3A%22American-Express%22.xml</link>
		<description> Jobs at American-Express    </description>
		<language>en-us</language>
		<copyright>Copyright (c) 2006 Jobvolume All rights reserved.</copyright>
		<lastBuildDate>Wed, 3 Dec 2008 00:55:57 GMT</lastBuildDate>

        
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                        <title><![CDATA[Assistant Mgr, Partnerships   Business Development - Airline Sector at American Express, (USA-ANYWHERE)]]></title>
                        <link>http://www.jobvolume.com/jobid.jsp?jkey=3003774103</link>
                        <guid isPermaLink="false">3003774103</guid>
                        <pubDate>Mon, 1 Dec 2008 08:20:49 GMT</pubDate>
                        <description><![CDATA[In order to access this site  you need to enable Javascript  To change this setting  please refer to your browser s documentation  In order to access this site  you need to enable Javascript  To change this setting  please refer to your browser s documentation  In order to access this site  you need to enable Javascript  To change this setting  please refer to your browser s documentation      Search results Job details Job details Job 1 of 1 Job Posting Title Assistant Mgr  Partnerships   Business Development   Airline Sector AutoReqId 110800BR Responsibilities    THIS POSTING IS FOR ICSS APPLICANTS ONLY    This role will be based in Auckland  New Zealand This position will support the American Express growth strategy in Australia   New Zealand by leveraging third party Card relationships in the Airline sector  Reporting to the Partnership   Business Development Manager for Airline Sector  the purpose of this role is to assist with the ongoing management  growth and servicing of existing Card portfolios as well as providing support for business development activity with a focus on partner acquisition  A key part of this role is working with multiple internal and external stakeholders  liaising with Business Partners and their customers as well as internal American Express departments in both Australia   New Zealand  Acquisition  Engagement  Products  SBS  CSI  MSI  Risk and Finance     Analyses the competitive environment within non Airline segments and identifies opportunities for growth across Australia and New Zealand   Builds and reports on the business development partner pipeline   Assists with partner negotiations including financial modeling  deal constructs  marketing plans and contracts   Works with the Product and Acquisition teams to develop appropriate card strategies  tailored against the partner business development pipeline   Manages the reporting and payments function including Cardmember Files  Portfolio Reports and Partnership Commission Payments according to contractual obligations   Works with the Amex Acquisition team to drive new and supplementary accounts through partner channels by implementing acquisition campaigns   Works with the Amex Engagement team to drive billings growth and card utilisation through partner channels by implementing cross sell  spend stimulation and loyalty campaigns   Works with business partners and internal Amex teams to ensure campaign objectives are met and SLA s are monitored and reported on   Liaises between business partners and internal ICSS teams  Acquisition  Engagement  Products  to ensure partner reporting is executed efficiently and effectively   Manages escalated enquiries and requests from business partners and Cardmembers surrounding servicing  process  campaigns  fulfillment  partner payments  MIS reporting and complaints   Manages the set up of new products into relevant Amex systems and the modification of existing products   Administers timely  accurate and quality communications to CSI   other internal divisions to support new partner deals and existing partner campaigns   Assists with ARB signoffs approvals for relative campaigns as required   Additional projects and responsibilities as business dictates Required Qualifications   Tertiary qualifications in marketing or business an advantage   Minimum of 5 years marketing experience  preferably with a mix of business development  relationship direct marketing and account management   Strong interpersonal and relationship management skills   Excellent communication  verbal and written  skills   Demonstrated multi tasking and prioritisation skills   High attention to detail   focus on quality   Team player with the ability to work autonomously   Flexible  adaptable and the ability to work under pressure   Ability to influence and negotiate with customers both internally and externally and at all levels   Ability to establish maintain credibility with partners   Intermediate to advanced Excel  Powerpoint  Word skills   Knowledge and understanding of the American Express organisation   systems an advantage Work Location State Province   Work Location Country New Zealand Classification Full Time   Regular         View   and of American Express  Copyright 1995   2007   All Rights Reserved  Users of this site agree to be bound by the terms of the American Express Web Site Rules and Regulations ]]></description>
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                        <title><![CDATA[VP-Business Development(SALES) at American Express, (USA-NY-New York)]]></title>
                        <link>http://www.jobvolume.com/jobid.jsp?jkey=3570620143</link>
                        <guid isPermaLink="false">3570620143</guid>
                        <pubDate>Mon, 1 Dec 2008 08:20:36 GMT</pubDate>
                        <description><![CDATA[In order to access this site  you need to enable Javascript  To change this setting  please refer to your browser s documentation  In order to access this site  you need to enable Javascript  To change this setting  please refer to your browser s documentation  In order to access this site  you need to enable Javascript  To change this setting  please refer to your browser s documentation      Search results Job details Job details Job 1 of 1 Job Posting Title VP Business Development SALES  AutoReqId 110737BR Responsibilities The Vice President Business Development will lead a series of sales teams responsible for generating new business  The portfolio includes  Middle Market Select US  air volume from $3M to $10M   Canada sales and Latin America sales  The incumbent will manage a team of people leading Directors responsible for leading individually contributing sales people  The candidate must have a proven track record in middle market and international sales  thought leadership  and leading a senior level multi layered sales team  The candidate must also have a strategic and global vision  knowledge of technology solutions  a strong industry reputation  and the ability to sell client specific solutions  The candidate must also have the ability to articulate the value proposition associated with providing global integrated solutions both online and offline to help corporations manage and optimize their travel spend investment through process savings  purchasing savings  and travelers experience whenever they need it across the world either directly or through partnership  Additionally  the VP Business Development will work with the sales team in closing pipeline opportunities  participating in key customer strategy   negotiations that will yield top line growth for Business Travel Sales  and maintain strong working relationships with key internal stakeholders  EOE statement American Express is an Equal Opportunity Employer  Required Qualifications Prior sales management experience in leading a high performing geographically dispersed sales team  Focus on Talent  Performance management  and developing people  Thorough knowledge of consultative selling techniques within complex product lines and services  Experience with sales planning  execution  and driving results  Proven track record in sales negotiations and closing skills  Understanding of new strategic approach to business travel  Working knowledge of Corporate Services product lines  travel technology products  and the Amex Global organization a plus  Strong financial acumen  Ability to work and contribute in a team approach  Requires exceptional thought leadership and strategic thinking skills  Will interface at senior levels of prospect client companies  Must be exceptional in presentation and negotiation skills  Ability to travel significantly is required  Work Location State Province Open Work Location Country United States Classification Full Time   Regular         View   and of American Express  Copyright 1995   2007   All Rights Reserved  Users of this site agree to be bound by the terms of the American Express Web Site Rules and Regulations ]]></description>
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                        <title><![CDATA[Operational Risk Analyst at American Express, (usa-Anywhere)]]></title>
                        <link>http://www.jobvolume.com/jobid.jsp?jkey=1575756802</link>
                        <guid isPermaLink="false">1575756802</guid>
                        <pubDate>Mon, 1 Dec 2008 08:20:20 GMT</pubDate>
                        <description><![CDATA[In order to access this site  you need to enable Javascript  To change this setting  please refer to your browser s documentation  In order to access this site  you need to enable Javascript  To change this setting  please refer to your browser s documentation  In order to access this site  you need to enable Javascript  To change this setting  please refer to your browser s documentation      Search results Job details Job details Job 1 of 1 Job Posting Title Operational Risk Analyst AutoReqId 109372BR Responsibilities Working within Global Real Estate   Procurement Services  GREPS  Operational Risk Management Group  you will be responsible for risk management process analysis and support to the Operational Risk Manager  Reviewing departmental processes Developing and analyzing process flows and desk instructions Identifying inherent risks within processes Determining controls for risk and audit reviews Carrying out control tests and audits General support and information gathering for ongoing projects within the Operational Risk Management team  Required Qualifications Knowledge  Experience   Skills 2 years Audit and or Risk Management knowledge and skills  IIACert minimum  or equivalent  Part qualified   intermediate qualified Accountant  Project Management skills and knowledge desirable  Experience in use of Visio  Word  Excel and Project Manager essential  Familiar and experienced in use of e mail systems  Lotus Notes or equivalent  Interview skills  relationship management skills desirable  Self motivated personality  with the ability to work on own or as part of a team  Work Location State Province Mexico   Distrito Federal Work Location Country Mexico Classification Full Time   Regular         View   and of American Express  Copyright 1995   2007   All Rights Reserved  Users of this site agree to be bound by the terms of the American Express Web Site Rules and Regulations ]]></description>
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                        <title><![CDATA[Mgr - Yield Optimisation at American Express, (usa-ON)]]></title>
                        <link>http://www.jobvolume.com/jobid.jsp?jkey=4202513116</link>
                        <guid isPermaLink="false">4202513116</guid>
                        <pubDate>Mon, 1 Dec 2008 08:20:04 GMT</pubDate>
                        <description><![CDATA[In order to access this site  you need to enable Javascript  To change this setting  please refer to your browser s documentation  In order to access this site  you need to enable Javascript  To change this setting  please refer to your browser s documentation  In order to access this site  you need to enable Javascript  To change this setting  please refer to your browser s documentation      Search results Job details Job details Job 1 of 1 Job Posting Title Mgr   Yield Optimisation AutoReqId 110802BR Responsibilities Summary  This role can be based in Auckand  New Zealand or Syney  Australia  The purpose of this position is to optimize Cardmember yield  The incumbent will lead the cross sell strategy across the ANZ Consumer   Small Business Card portfolio  The role will be accountable for developing strategies and tactical programs to improve cross sell results and to maximize the Return on Investment  ROI   The role will be accountable for  the cross sell strategies across the Direct mail  Email  Online  Outbound Telemarketing and Inbound Telemarketing  CFS  channels CMK Cross sell reporting results and calculating the ROI of campaigns Critical to driving performance  is the development of strong business relationships with the Advertising Agency  external Telemarketing vendor  Custom Call  and the Customer Focused Sales teams as well as other cross functional teams within ICCS  Responsibilities  Analysis Ongoing data analysis   reporting of all Cross sell initiatives to increase program effectiveness and track   identify new re engineering opportunities  Strategy and planning Work closely with all ICCS functional groups to pro actively identify upcoming cross sell opportunities Develop and implement strong short and long term marketing programs and business initiatives to increase cross sell rates across all channels  Campaign Management Set clear cross sell performance targets and regularly review results with the teams  Manage the CSI and Custom Call relationship to improve operational performance through goal setting  training  regular results  feedback sessions and incentive programs Oversee cross sell Direct mail and email communication to Cardmembers Work closely with all ICCS functional groups to pro actively identify upcoming cross sell opportunities CMK Cross Sell Lead for ANZ Manage High Performance Team Provide direction and leadership to the Yield Optimisation Team  consisting of 3 to 4 Band 30 s  Support individual development objectives  Partnership Partner with stakeholders in ICSS as well as stakeholders in multiple business units across American Express  MSI  CSI  GCO  International  Finance  Technologies   Required Qualifications Tertiary Business or Marketing qualifications  Understanding of American Express Consumer and Small Business Card products   services   an advantage  Self motivated  with excellent organisational skills and written   verbal communication skills  Results orientation  with a passion for digging into the numbers  Solid financial acumen  analytical and problem solving skills with the ability to  identify root cause  gather  interpret   leverage MIS data from different sources  Previous experience managing telemarketing campaigns would be an advantage  Proven experience delivering Direct Mail and Email communication would be an advantage Customer focused with the ability to influence and drive agreed business goals in key cross functional areas  Strong team player who is flexible   maintains a positive attitude even during changing work priorities  Leadership capability with a focus on employee engagement  development and enhancing performance Strong project management skills to critical time lines and strong attention to detail  Proficient in PC skills  Including  Word  Excel   Power Point  MS Project Managment etc  Work Location Country Australia Classification Full Time   Regular         View   and of American Express  Copyright 1995   2007   All Rights Reserved  Users of this site agree to be bound by the terms of the American Express Web Site Rules and Regulations ]]></description>
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                        <title><![CDATA[Mgr-Planning   Reporting at American Express, (usa-CA)]]></title>
                        <link>http://www.jobvolume.com/jobid.jsp?jkey=3345417899</link>
                        <guid isPermaLink="false">3345417899</guid>
                        <pubDate>Mon, 1 Dec 2008 08:19:47 GMT</pubDate>
                        <description><![CDATA[In order to access this site  you need to enable Javascript  To change this setting  please refer to your browser s documentation  In order to access this site  you need to enable Javascript  To change this setting  please refer to your browser s documentation  In order to access this site  you need to enable Javascript  To change this setting  please refer to your browser s documentation      Search results Job details Job details Job 1 of 1 Job Posting Title Mgr Planning   Reporting AutoReqId 110394BR Responsibilities Partner with central teams to produce analysis   business commentary of ANZ monthly results Partner with central teams to produce periodic forecasts and the annual plan for ICSS ANZ Production of ad hoc and periodic analysis of the ANZ ICSS business to drill down on revenue growth  margins  RORC on a portfolio and vintage basis Production of tracking  analysis and commentary on the performance of key business initiatives Provide support to the Director in the delivery of Decision support for ICSS ANZ partnerships deals  support key business partner negotiations and perform cost benefit analysis on ICSS business projects Support presentation and communication of the results of all analyses to senior management Required Qualifications Demonstrated analytical and problem solving skills  with a track record of driving tasks and resolving issues with minimal supervision  Excellent relationship building capability  combined with strong communication and presentation skills Strong change and project management skills within a large complex matrix organisation MBA and or CA CPA qualified  or studying towards  Ability to think outside the box in order to generate and test new ideas Work Location Country Australia Classification Full Time   Regular         View   and of American Express  Copyright 1995   2007   All Rights Reserved  Users of this site agree to be bound by the terms of the American Express Web Site Rules and Regulations ]]></description>
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                        <title><![CDATA[Manager, Customer Servicing Experience at American Express, (USA-ANYWHERE)]]></title>
                        <link>http://www.jobvolume.com/jobid.jsp?jkey=2751398903</link>
                        <guid isPermaLink="false">2751398903</guid>
                        <pubDate>Mon, 1 Dec 2008 08:19:28 GMT</pubDate>
                        <description><![CDATA[In order to access this site  you need to enable Javascript  To change this setting  please refer to your browser s documentation  In order to access this site  you need to enable Javascript  To change this setting  please refer to your browser s documentation  In order to access this site  you need to enable Javascript  To change this setting  please refer to your browser s documentation      Search results Job details Job details Job 1 of 1 Job Posting Title Manager  Customer Servicing Experience AutoReqId 110788BR Responsibilities Responsibilities This role is responsible for ensuring we deliver the best possible customer experience for all ANZ acquired customers  right across the lifecycle  We have a significant opportunity to measurably strengthen the service experience for our customers  in order to deliver the level of service our customers expect from a premium brand  The incumbent will need to identify  from the point of application right through to established tenure  the customer touchpoints and opportunities to optimize our service delivery  whilst establishing  maintaining and engaging in positive working relationships with all staff levels within the CSi organisation who service ANZ Cardmembers  The role is also responsible for supporting and driving Drive to Web in partnership with CSi and will have an Assistant Manager reporting into them  The key responsibilities are  1  To partner with CSi and identify customer touchpoints and prioritise gaps opportunities across the customer lifecycle  These touchpoints cover the end to end customer experience  2  In conjunction with CSI manage  monitor and motivate Customer Service Representatives to help measure the delivery of a premium customer experience 3  Innovate and support DTW capabilities behaviours and liase with Central teams as needed  4  Provide scorecard and critical reporting capability including CSSM to monitor and measure performance improvements and baseline with targets for incremental improvement  5  Foster and proactively seek best practice opportunities across ANZ and with other markets which improve the experience and or engineer existing process more effectively for the business 6  Support and enhance existing capabilities  including cross sell  which support staff and deliver an improved level of service for our customers and the Business  7  Work closely with all major stakeholders  including acquisition  Csi  Risk  New Accounts  Product teams and engagement retention  Required Qualifications   Extensive call centre and or customer facing experience both within American Express and with other organizations is preferred    Passion for the customer  our people and for the American Express brand   Appreciation   understanding of end to end customer processes and associated systems   Strong collaboration and influencing skills   Ability to create opportunities and work in ambiguous and challenging environment   High level of enthusiasm and energy levels to drive change   Project management   presentation skills at all levels of the organisation   Strong attention to metrics  benchmarking and scorecard reporting   Financial acumen and excellent analytical and conceptual thinking   6 Sigma an advantage   Strong written and verbal communication skills   Business or Marketing Degree Work Location State Province   Work Location Country New Zealand Classification Full Time   Regular         View   and of American Express  Copyright 1995   2007   All Rights Reserved  Users of this site agree to be bound by the terms of the American Express Web Site Rules and Regulations ]]></description>
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                  <item>
                        <title><![CDATA[Assistant Manager NPD ANZ at American Express, (usa-Anywhere)]]></title>
                        <link>http://www.jobvolume.com/jobid.jsp?jkey=2482150050</link>
                        <guid isPermaLink="false">2482150050</guid>
                        <pubDate>Mon, 1 Dec 2008 08:19:09 GMT</pubDate>
                        <description><![CDATA[In order to access this site  you need to enable Javascript  To change this setting  please refer to your browser s documentation  In order to access this site  you need to enable Javascript  To change this setting  please refer to your browser s documentation  In order to access this site  you need to enable Javascript  To change this setting  please refer to your browser s documentation      Search results Job details Job details Job 1 of 1 Job Posting Title Assistant Manager NPD ANZ AutoReqId 110794BR Responsibilities THIS ROLE WILL BE BASED IN AUCKLAND  NEW ZEALAND    THIS POSTING IS FOR ICSS APPLICANTS ONLY    This role will support Al Kelly s pillars for growth  product development  by implementing the Australia and New Zealand product line strategy and re engineering the consumer payments portfolio to increase billings  A R  spend margin  ROCs and local relevance through innovative product design  platform integration and product line strategy execution  The Australia New Zealand consumer card portfolio is large and consists of varying products targeted at segments of affluent and pre affluent  Working with the Manager  New Product Development  the position will be integral in developing a new product development pipeline for Australia and New Zealand which will be responsible for increasing market share and generating strengthened revenue streams  The position will also look at existing portfolios and devise and implement innovation strategies to support growth and re engineering opportunities across Australia and New Zealand  Responsibilities    Manage end to end internal stakeholders to prepare and commit to development activity within aggressive timescales  Internal stakeholders include Merchant Coverage teams  Technologies  Operations  Finance  Legal  Compliance and International marketing teams    Develop innovative and effective product strategies that give competitive advantage and drive increased accounts  billings and A R market share    Execute Product Line Strategy for consumer payments in Australia and New Zealand   Manage  maintain and innovate American Express product platforms to give optimal return on investment and defect free customer experience s     Manage external relationships with research and marketing agencies to develop and test new product concepts  positioning and collateral   Conduct post implementation reviews  support leader in providing profitability  business analysis   CM experience metrics for all New Product Development Initiatives Required Qualifications   Value Proposition Development   Highly developed key influencing skills   Project management   Market Insight into Actionable Recommendations   Financial and Data Analysis   Relationship  Partnership management   Product  Pricing    Portfolio Management   Financial   Budget Management   Risk Management   Platform systems Integration   Full range of marketing skills   Understanding of operational capabilities   Understanding of systems capabilities   Must have degree in business related field   Must have minimum 5 years experience is business marketing Work Location State Province   Work Location Country New Zealand Classification Full Time   Regular         View   and of American Express  Copyright 1995   2007   All Rights Reserved  Users of this site agree to be bound by the terms of the American Express Web Site Rules and Regulations ]]></description>
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                        <title><![CDATA[VP-Sales   Account Mgmt (AIA) at American Express, (USA-ANYWHERE)]]></title>
                        <link>http://www.jobvolume.com/jobid.jsp?jkey=705697345</link>
                        <guid isPermaLink="false">705697345</guid>
                        <pubDate>Mon, 1 Dec 2008 08:18:49 GMT</pubDate>
                        <description><![CDATA[In order to access this site  you need to enable Javascript  To change this setting  please refer to your browser s documentation  In order to access this site  you need to enable Javascript  To change this setting  please refer to your browser s documentation  In order to access this site  you need to enable Javascript  To change this setting  please refer to your browser s documentation      Search results Job details Job details Job 1 of 1 Job Posting Title VP Sales   Account Mgmt  AIA  AutoReqId 110534BR Responsibilities Our strategic objectives require developing a new framework for the business  creating new value programs and developing new partnership structures  The scope of our supplier negotiations in the region is highly dependent upon the success of driving through a new franchise model that allows us control of the supplier volumes and to effectively support Business Travel  Lead the Supplier Relations regional team in order to drive increased relationship and negotiating leverage  Provide ongoing strategic vision and thought leadership to this group which is a key driver of Business Travel revenues  Achieve aggressive revenue targets and goals and launch a new economic compensation model that protects existing revenue streams while also creating new revenue streams within the context of Business Travel  The goal of the new role is to define and execute a model that gives us the leverage and is acceptable to partners  The franchise aspect of the role will be heavily based upon deals around divesting non core markets to the right partners and finding the right partners for BT in markets where we have no presence  EOE statement American Express is an Equal Opportunity Employer  Required Qualifications Act as primary regional leader for Supplier Relations  bringing together now matrixed functions In partnership with regional GM  Franchise leader and Blue Box partners  work to refine the business model for both the operations and supplier structure Define  implement and evolve the strategy for primary supplier commodities to develop supplier leverage Define and execute a model that yields the desired leverage and is acceptable to our partners Play lead role in developing and executing high impact network value programs Identifying business growth opportunities Building external and internal partnerships to achieve growth and profitability objectives of the business Competencies Strong relationship management skills demonstrated through dealings with external partners Proven ability to navigate a challenging matrix environment Tenured business deal making skills Demonstrated negotiation skills Strong thought leadership and lateral thinking abilities Strong results orientation and bias to action Strong sense of personal accountability and ownership with an ability to drive tangible results in a complex  cross organizational and multi cultural environment Ability to forge ahead when no clear path exists Strong people leadership skills with ability to create followership in a dispersed team environment Experience leading complex projects to successful completion Work Location State Province   Work Location Country Australia Classification Full Time   Regular         View   and of American Express  Copyright 1995   2007   All Rights Reserved  Users of this site agree to be bound by the terms of the American Express Web Site Rules and Regulations ]]></description>
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