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		<title> Jobs at Bank-of-America    </title>
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		<description> Jobs at Bank-of-America    </description>
		<language>en-us</language>
		<copyright>Copyright (c) 2006 Jobvolume All rights reserved.</copyright>
		<lastBuildDate>Wed, 3 Dec 2008 00:45:57 GMT</lastBuildDate>

        
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                        <title><![CDATA[Product Specialist (Investments) - Columbia Management (Boston, MA) at Bank of America, (USA-MA-Boston)]]></title>
                        <link>http://www.jobvolume.com/jobid.jsp?jkey=3211644078</link>
                        <guid isPermaLink="false">3211644078</guid>
                        <pubDate>Tue, 2 Dec 2008 11:41:14 GMT</pubDate>
                        <description><![CDATA[At Bank of America, we hold ourselves to the highest standards of ethical conduct and personal integrity. Our values are our strengths, and they guide us in all we do.Columbia Management, based in Boston, MA, is the primary investment management division of Bank of America. Columbia Management, which offers products across an array of asset classes and investment styles to both individual and institutional investors, is focused on delivering strong investment performance and superior client service. Utilize knowledge of mutual fund products and the financial industry to develop and maintain relationships with Intermediaries in the Broker Dealer, Bank or Financial Planner channels within a defined territory through sales desk activities. Assist designated Wholesaler&apos;s sales goals within an assigned territory. Assist in the development and implementation of business plans for the territory. Assist in meeting client needs and the efforts to meet those needs with Wholesaler. Work closely with Marketing for campaigns. Entry level position with less than two years experience in the financial services industry. We are looking for enthusiastic and outgoing sales professionals that are looking to take their first step in an exciting career path in wholesaling investment products with a top 10 Asset Management Company! At Columbia Management Distributors Inc., have a firm believe in a Merit based system. That allows for career growth based on skill and quality of work, not on time on the job. The Product Specialist roleâs primary goal is to deliver world class customer service through inbound marketing activities. The role services Columbia Managementâs extensive sales network, including current producing brokers, prospective brokers/producers, wholesalers, and management. Provides continuous inbound marketing support, sales assistance and follow-up to brokers/producers and wholesalers to maintain a high level of service to priority broker/dealers. Maintains and expands existing fund business with current producers by encouraging repeat sales and cross-selling other products. Generates producer prospect referrals from existing fund producers for wholesalers and inside wholesalers. Maintains effective and ongoing communication with inside wholesaler, internal marketing staff and other departments. Solicits feedback from managers, sales desk, and wholesalers. Takes and inputs literature orders. Maintains management software. Assumes additional responsibilities as requested.
Qualifications:Bachelorâs degree or equivalent experience.NASD 7   66, or 6   63,65 Preferred1 year of related experience within the mutual fund industry or sales/customer service is required.Excellent organizational, communication and interpersonal skills.Attention to detail and accuracy.
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                        <title><![CDATA[PERSONAL BANKER - LAMBERTVILLE - SOMERSET/HUNTERDON at Bank of America, (USA-NJ-Lambertville)]]></title>
                        <link>http://www.jobvolume.com/jobid.jsp?jkey=2035272678</link>
                        <guid isPermaLink="false">2035272678</guid>
                        <pubDate>Tue, 2 Dec 2008 11:40:44 GMT</pubDate>
                        <description><![CDATA[Personal Bankers (PBs) are responsible for offering and selling financial products and services (i.e. Credit Cards, CD&apos;s IRA&apos;s, Loans) to both consumer and small business customers. Establish, develop, retain, and deepen long-term relationships with current and potential customers in the community. Meet sales and customer delight goals by proactively meeting and greeting customers quickly identifying needs as they enter the store. Perform tasks such as opening deposit accounts, taking loan applications, handling customer service requests, etc. Support other sales associates as needed. Perform senior teller functions when assigned to in-store locations. Demonstrate Bank of America core values in all actions. May be required to work weekends and/or extended hours and regular, reliable attendance is critical. For the banking centers designated as small business champion locations, certain personal bankers are designated to be small business champions, who are responsible for ensuring the banking center meets its small business goals.The position described herein may be performed differently within a banking center (BC) based on many factors including the size of the office, the number of transactions, and the experience and amount of staff.Responsibilities:- Meet and exceed sales and customer service goals- Build and sustain relationships with consumer and small business customers- Demonstrates Bank of America core values in all actions- Know the business- including policies, procedures, and compliance
Required Skills: High School Diploma/GED; Minimum of six months of customer service experience; One year or more of sales experience in a goal and/or commission-based environment within the past three years; Comfortable with measurable sales goals, and demonstrated performance in achieving and exceeding those goalsâmust rank within the top 25% of your peers in your current sales results; Ability to provide clients with information, data and advice, as well as respond to inquiries or complaints from customers and manage difficult situations with customers; Sell the bankâs products and services while advising customers; Demonstrate problem-solving, teamwork abilities and ability to be proactive; Perform written and verbal communications utilizing standard business ethics.Desired Skills: Experience in commissioned sales and experience with sales goals; Ability to promote sales of credit and loan service and completing credit and loan documentation; Demonstrated leadership and assertiveness; Bilingual (fluent verbal and written) skills.
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                        <title><![CDATA[CDG Bus Banking Client Mgr - West Seneca at Bank of America, (USA-NY-West Seneca)]]></title>
                        <link>http://www.jobvolume.com/jobid.jsp?jkey=4199403102</link>
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                        <pubDate>Tue, 2 Dec 2008 11:39:51 GMT</pubDate>
                        <description><![CDATA[The CDG Client Manager is a member of a telephone-based relationship management team that is responsible for retaining a business banking portfolio, expanding relationships and generating additional revenue from existing clients. The role is responsible for managing a client portfolio comprised of treasury management and/or credit clients to ensure sales, revenue, and retention goals are met. The CDG CM will have the ability to forge relationships with the appropriate decision makers within the client company. Additionally, the CDG Client Manager analyzes the client&apos;s financial and operating strategies and recommends alternative or additional financial services to best meet the client&apos;s immediate and longer-term personal and business needs. The Client Manager is responsible for a portfolio of approximately 600 client relationships. CDG is a phone based relationship approximately channel designed to retain and develop our substantial business relationships. Associate engages as the financial advisor and through effective profiling matches the clients needs to our product offering. Client Manager is responsible for the sales and service results from their relationship management activities. As the centerpost of the Client Team the Client Manager is responsible for leading Client Team Meetings that involve up to 6 other associates/partners to prioritize portfolio activities and drive results.
Business credit experience, self motivated, ability to prioritize multiple tasks, proven sales results, excellent telephone and written communication, well versed in Microsoft Office including Outlook, Word and Excel
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                        <title><![CDATA[Customer Service Rep I - 2nd shift - FULLTIME at Bank of America, (USA-OH-Beachwood)]]></title>
                        <link>http://www.jobvolume.com/jobid.jsp?jkey=3374831491</link>
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                        <pubDate>Tue, 2 Dec 2008 11:39:06 GMT</pubDate>
                        <description><![CDATA[Our Bank of America Customer Service Associates strive to delight our customers in every customer interaction by assisting customers on the phone, or through correspondence (faxes and emails), with questions or issues regarding their credit card accounts. Customer Service Associates are also required to market and sell multiple Bank products. You must have the ability to optimize sales opportunities, while taking into consideration the customerâs satisfaction and needs. While customer calls are mostly routine, our Associates must have the ability to know when to deviate from standard procedures and scripts to find an appropriate resolution for the customer. This is a fast-paced environment and requires the ability to multi task. You must possess good communication and problem-solving skills. You must also have the ability to use a computerized system for performing customer transactions, gathering and researching information, and resolving customer issues. Some previous customer service experience is generally preferred.
Required skills:Excellent oral and written communication skills Ability to work effectively in a multi-task, high-volume environment Self-motivated and results-oriented Excellent organizational skills 1-3 years experience with written and verbal communication Must be able to work the required days as outlined in the job description
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                        <title><![CDATA[Banking Center Manager II - HUDSON BERGEN- Fairview at Bank of America, (USA-NJ-Fairview)]]></title>
                        <link>http://www.jobvolume.com/jobid.jsp?jkey=2466225536</link>
                        <guid isPermaLink="false">2466225536</guid>
                        <pubDate>Tue, 2 Dec 2008 11:38:51 GMT</pubDate>
                        <description><![CDATA[Banking Center Manager II is responsible for leading a team of sales and service professionals to meet and exceed sales goals and service targets. Responsible for managing a medium to large consumer banking center, or a couple of smaller centers (Transaction volumes for these centers generally require 5-20 total FTE). Directly work with customers to uncover and satisfy their financial needs. Ensure the operational excellence of the center and maintain the highest level of customer service. \&quot;Lead from the Lobby,\&quot; by greeting customers, directing them to the appropriate areas of the center, and ensuring that the customers&apos; needs are met. Observe banking center team in action \&quot;through the eyes of the customer.\&quot; Supervise and coach teams on proper execution of key banking center \&quot;plays\&quot; while role modeling the desired behaviors. Sell to individual customers and manage overall aspects of running an efficient and productive banking center. Periodically communicate with consumer executives, review center performance assessments and update staff on business developments. Demonstrate Bank of America core values and exhibit Bank of America Spirit. May be required to work weekends and/or extended hours and regular, reliable attendance is critical.Responsibilities:- Continually improve banking center performance, operational excellence and associate proficiency- Delight customers and exceed satisfaction goals- Create workforce stability by cultivating an engaged, spirited and well coached team.- Drive sales to meet and exceed sales targets
Required Skills: High School Diploma/GED; Within the last five years, must have minimum of one to three years of direct management or supervisory experience leading, motivating, and developing a team of five or more associates in a service-focused environment; One year or more of sales experience in a goal and/or commission-based environment; Ability to manage difficult situations with customers and provide clients with information, data, and advice; Develop client relationships and build and develop partnerships with customers, suppliers and colleagues; Plan, direct, and monitor sales activities; Coach and motivate front-line employees and conduct performance evaluations. Desired Skills: Management, sales, and/or service experience in the following fields: banking/financial services, mortgage, retail, or hospitality; Ability to study market research and trends and achieve forecasts; Bilingual (fluent verbal and written) skills.
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                        <title><![CDATA[Lender Placed/Specialty Risk Compliance   Op Risk Manager at Bank of America, (USA-CA-Irvine)]]></title>
                        <link>http://www.jobvolume.com/jobid.jsp?jkey=350389135</link>
                        <guid isPermaLink="false">350389135</guid>
                        <pubDate>Tue, 2 Dec 2008 11:38:27 GMT</pubDate>
                        <description><![CDATA[The Compliance and Operational Risk (COR) Manager may report into the COR Executive. Responsible for the 2nd Line of Defense testing responsibilities for the applicable LOBs. Responsible for providing independent oversight of the risk and control environment for one or multiple lines of business and/or more complex business functions, which includes, conducting baseline reviews and risk assessments, as well as ensuring appropriate controls. Responsible for the monthly execution of testing, analyses, and reporting and ensures communication of the results to the LOBs and to the COR Governance group. Responsible for policy, procedural, and regulatory analyses, as applicable, and provides interpretation and/or coaching to the LOBs. Plays a critical role in the assessment of risks to key business objectives. Performs analyses and assists with the development solutions to identified issues. Establishes and maintains a partnership with LOB management. Responsible for providing independent oversight of the risk and control environment for the Lender Placed and Reinsurance areas within the Insurance Services Group.The individual will be responsible for advising the LOB regarding compliance risks and identification of issues to which the business is exposed and develop solutions and strategies to prevent, eliminate or mitigate such risks.The individual will be responsible for conducting baseline reviews and risk assessments, as well as ensuring appropriate controls are in place within the LOB. He/she will identify gaps in LOB processes that may need testing and/or monitoring. In the event issues are identified, the individual will work with the LOB to eliminate or mitigate exposure. The individual will be responsible for policy, procedural, and regulatory analysis, as applicable, and provides interpretation and/or coaching to the LOBs. Establishes and maintains a partnership with LOB management and develops and maintains relationships with other first and second line of defense partners to ensure standards, legal and regulatory requirements are embedded within business processes and functions
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                        <title><![CDATA[Treasury Services Advisor - Technical Care Center at Bank of America, (USA-NC-Charlotte)]]></title>
                        <link>http://www.jobvolume.com/jobid.jsp?jkey=3739644106</link>
                        <guid isPermaLink="false">3739644106</guid>
                        <pubDate>Tue, 2 Dec 2008 11:38:13 GMT</pubDate>
                        <description><![CDATA[Responsible for providing excellent customer service and support of the suite of applications within the Bank of America Direct Internet application. Associate will deliver technical phone support and timely resolutions concerning functionality inquires to large corporate   middle market external clients. Main tasks include but are not limited to password reset, digital certificate renewal, payment confirmation inquires, scheduling training and escalation of application issues. Shift flexibility is a must. Current hours available are 9am - 6:00pm EST, which may expand to 24/7. Some overtime, holiday and after hours work may be required.
Required Skills:At least one year in customer service field. Treasury management product experience, understanding of cash management and including but not limited to Receipts (Lockbox and ROL), Payments management (foreign exchange, domestic/international wires, ACH and Account Transfers), Information Reporting and Transaction Services (Image). Proven customer service skills and experience. Strong verbal and written communication skills, teamwork and flexibility are required. Candidate must also posse analytical and troubleshooting knowledge of Windows operating systems, Netscape and Internet Explorer browsers.Desired Skills:Working knowledge of Internet security, firewalls, Internet protocol technologies and LAN/WAN connectivity. Two years related work experience in the customer service field required.
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                        <title><![CDATA[MLO-Loan Services Specialist at Bank of America, (USA-NY-Getzville)]]></title>
                        <link>http://www.jobvolume.com/jobid.jsp?jkey=2652124985</link>
                        <guid isPermaLink="false">2652124985</guid>
                        <pubDate>Tue, 2 Dec 2008 11:37:33 GMT</pubDate>
                        <description><![CDATA[In the mortgage loan operations/servicing center (MLO), handles the r servicing of mortgage loans. May obtain credit reports, inspections, surveys, and title work. May contact customer with any questions or concerns.
Responsibilities include set up, follow up, analysis and/or closing of a loss mitigation referral. This includes input, review and/or analysis of customer information in order to resolve a default situation through various workout options. Communications with customers is required both through inbound and outbound telephone calls as well as responding to written inquiries and referrals from other default areas. The Loss Mitigation department&apos;s goal is to preserve homeownership.The encumbent must possess excellent organizational and communication sklls and can work independently. Must be able to work in a fast paced environment and be able to adapt to changes quickly. Basic PC skills required, basis math computational skill. Must be customer focused. Excellent negotiations skills.
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