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		<title> Jobs at ITA-Software    </title>
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		<description> Jobs at ITA-Software    </description>
		<language>en-us</language>
		<copyright>Copyright (c) 2006 Jobvolume All rights reserved.</copyright>
		<lastBuildDate>Wed, 3 Dec 2008 06:13:58 GMT</lastBuildDate>

        
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                        <title><![CDATA[Account   Support Manager at ITA Software, (USA-MA-Cambridge)]]></title>
                        <link>http://www.jobvolume.com/jobid.jsp?jkey=1011073463</link>
                        <guid isPermaLink="false">1011073463</guid>
                        <pubDate>Fri, 28 Nov 2008 23:07:51 GMT</pubDate>
                        <description><![CDATA[Description:
Come Join The Team That Is Transforming The Travel Industry!
How did ITA Software become the leading software innovator in the airline industry? With great technology and great people! Every individual in our fast-growing company has a substantial impact on ITA Software&apos;s success. As we continue to greatly increase our staff, we are looking for talented people who thrive in a culture that is socially relaxed, yet hard-working and technically superlative. 
Job Description:
As Account   Support Manager, you are responsible for the overall relationship between ITA and our customers - overseeing business and technical relationship and serving as the single point of contact between the customer and various departments within ITA. 
Day-to-day you will function as Technical Project Manager on complex software application implementation and integration projects; Business Analyst, understanding our customers&apos; business needs and communicating these to application and operations engineers; and Account Manager, managing customer expectations, becoming a trusted advisor to senior level executives, and identifying new business opportunities.
We are looking for individuals with project and account management skills, business acumen, and hands-on software application (implementation and integration) experience.
Responsibilities:
* Direct technical and business relationship between ITA and customers during and beyond software integration efforts, and in accordance with ITA*s and the customer*s business objectives.
* Serve as technical project lead and business liaison between ITA and it*s customers on complex software implementations and integrations.
* Provide continuous maintenance and management of customer issues, deliverables, and environment.
* Communicate effectively with all levels of the customer organization, from individual contributors through C and E level executives.
* Write business requirements and functional specifications for software enhancements to support customer requirements.
* Advocate for the customer within ITA, advocate for ITA at the customer site.
* Lead and/or participate in both business and technical meetings within ITA and at the customer*s site.
* Report status (ITA to customer, customer to ITA, internal to ITA) and coordinate ITA*s and the customer*s software engineering schedules.
* Manage customer expectations relative to ITA resources and objectives.
* Understand and communicate customer requirements to ITA*s executive and technical teams.
* Understand and appropriately communicate ITA*s and the customer*s strategic business positions.
Requirements: 
Qualifications: 
* At least 5 years technical project management experience leading software application implementation and integration projects.
* Technical and/or business degree.
* Technical experience in software engineering or computer science is preferred.
* Proven success managing application implementation and integration projects.
* Ability to present complex business and software concepts, verbal and written, to customers with varying technical background and at all levels of the customer organization (project teams to E and C level executives).
* Ability to *lead by influence*, gaining support from internal functional teams.
* Experience facilitating large client meetings to drive initiatives to completion.
* Willingness to travel to customer sites.
Knowledge and Skills: 
* Strong Account Management skills with experience managing overall customer relationships, from both technical and business perspectives; act as trusted advisor to the customer.
* Specific experience in travel industry.
* Eagerness and ability to learn complex domain-specific details about travel industry and ITA*s unique technology.
* Strong interpersonal skills.
* Strong verbal and written communication skills.
* Ability to effectively manage multiple priorities.
* Ability to handle shifting Company and customer priorities.
About ITA Software, Inc.
ITA Software has earned recognition as the leading provider of innovative technology and services for the airline industry, and was also recently named one of the Best Places to Work in 2006 by the Boston Business Journal. Profitable for many years, ITA recently closed $100 million in equity financing - noted as one the largest venture deals to be completed in the New England area over the past five years. ITA Software*s technical roots began in 1996 when it was founded by computer scientists from the Massachusetts Institute of Technology. 
Location:
This position is for a full-time employee in Kendall Square, Cambridge. We are conveniently located near the Kendall Square T stop on the Red Line and provide free employee parking at the Kendall Square Cinema garage. No agencies please.
Benefits:
ITA Software offers a competitive salary, stock options, and a generous benefits package, which includes 100% paid monthly premiums for you and your family for medical, dental, vision, disability, and life insurance! ITA*s employees also take advantage of a commuter benefit (free parking or T-pass), tuition reimbursement, and professional development. For a complete list of benefits please visit http://www.itasoftware.com/careers/benefits.php.
If you are interested in this position, please submit your resume to crm_careers\@itasoftware.com.
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                        <title><![CDATA[Technical Consultant at ITA Software, (USA-MA-Cambridge)]]></title>
                        <link>http://www.jobvolume.com/jobid.jsp?jkey=2575844509</link>
                        <guid isPermaLink="false">2575844509</guid>
                        <pubDate>Fri, 28 Nov 2008 20:25:29 GMT</pubDate>
                        <description><![CDATA[Description:
Come Join The Team That Is Transforming The Travel Industry!
How did ITA Software become the leading software innovator in the airline industry? With great technology and great people! Every individual in our fast-growing company has a substantial impact on ITA Software&apos;s success. As we continue to greatly increase our staff, we are looking for talented people who thrive in a culture that is socially relaxed, yet hard-working and technically superlative.
As a Technical Consultant, you will have the opportunity to provide outstanding customer service by effectively solving challenging customer problems, troubleshooting complex software and configurations, and gathering business requirements, technical specifications and test scenarios for new feature customer requests. Strong problem-solving, analytical skills and solution oriented personality is a must.
Responsibilities:
1. Customer Consulting and Support
* Work closely with clients to integrate with ITA products, understanding clients&apos; business requirements and identifying the best approach.
* Provide outstanding customer service by troubleshooting complex software issues.
* Participate in the identification and development of tools and scripts to more efficiently resolve client issues and to facilitate analysis of customer data.
* Interface with Account and Support Managers, Development, Quality Assurance and Operations to resolve customer issues.
* Participate in customer status calls and meetings to address technical questions.
* Design and carry out performance tests on customer queries and analyze the results.
* Participate in new feature design sessions to document business requirements, technical specifications, and test scenarios.
* Provide research and data validation for general technical questions.
* Participate in pre- and post- sales technical support.
2. Customer Problem Report Triage
* Carefully consider bug reports and technical questions from customers, isolate into a reproducible format, and assign to appropriate resources. In structured situations, resolve and test confirmed defects.
3. General
* Acquire and maintain technical knowledge of ITA products and provide technically accurate solutions to customers. Document these resolutions for future general use.
* Timely and professional customer interaction (both verbal and written).
Requirements:
Qualifications:
* Successful track record in technical (engineering or computer science) consulting experience.
* Ability to understand and explain complex technical and domain specific issues.
* Experience with multiple of Unix, C++, J2EE Java, XML, .NET C#, Perl, Ruby, Python, Emacs, SQL, Lisp, Visual Basic.
Knowledge and Skills:
* Meticulous quality focus and attention to detail.
* Strong problem-solving, analytical skills and solution oriented personality.
* Exceptional customer management and communication skills as required to understand customer needs and ensure clarity on status of difficult technical problems.
* Confidence to participate and contribute within a fast-paced, technically aggressive, highly skilled and collegial development team.
* Willingness to travel to client sites.
* Appropriately interacts with all levels of customer team.
* Excellent written, verbal, and interpersonal skills.
* Knowledge of the travel industry a plus.
* 5 or more years of relevant technical (engineering or computer science) consulting experience.
About ITA Software, Inc.:
ITA Software (www.itasoftware.com) is a leader in providing innovative information technology for the airline industry. ITA developed the industry&apos;s most comprehensive airfare shopping system, which is used by leading travel companies including Aeroplan, Alaska Airlines, Alitalia, Continental Airlines, US Airways, Hotwire, Kayak, Orbitz, Sidestep and others. ITA is currently building a completely new next-generation passenger reservation system with launch partner Air Canada. In 2007, ITA was named one of the Best Places to Work by the Boston Business Journal; received the Silver Economic Impact award from the Massachusetts Alliance for Economic Development; awarded the Ernst   Young Entrepreneur of the Year Award for Vertical Market Software and received Deloitte&apos;s Technology Fast 500 award. Profitable for many years, ITA Software closed $100 million in equity financing in 2006 - noted as one the largest venture deals to be completed in the New England area over the past five years. ITA Software was founded by computer scientists from the Massachusetts Institute of Technology. Today the company employs over 400 employees and is based in Cambridge, Mass.
Location:
This position is for a full-time employee in Kendall Square, Cambridge. We are conveniently located near the Kendall Square T stop on the Red Line and provide free employee parking at the Kendall Square Cinema garage. No agencies please.
Benefits:
ITA Software offers competitive compensation, stock option grants, and an comprehensive benefits package, which includes 100% paid monthly premiums for you and your family for medical, dental, vision, disability, and life insurance! ITA&apos;s employees also take advantage of a commuter benefit (free parking or T-pass), tuition reimbursement, and professional development. For a complete list of benefits please visit http://www.itasoftware.com/careers/l_benefits.
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                        <title><![CDATA[Operations Programmer at ITA Software, (USA-MA-Cambridge)]]></title>
                        <link>http://www.jobvolume.com/jobid.jsp?jkey=3401535300</link>
                        <guid isPermaLink="false">3401535300</guid>
                        <pubDate>Sat, 22 Nov 2008 13:54:13 GMT</pubDate>
                        <description><![CDATA[Find Operations Programmer jobs at Dice comPositiveNeutralNegativeRate this Job Title Operations ProgrammerSkills see below Date 11 21 2008Description Come Join The Team That Is Transforming The Travel Industry!How did ITA Software become the leading software innovator in the airline industry? With great technology and great people! Every individual in our fast growing company has a substantial impact on ITA Software s success  As we continue to greatly increase our staff  we are looking for talented people who thrive in a culture that is socially relaxed  yet hard working and technically superlative Ever wonder how a company can run 2 000 linux servers in concert to produce a set of custom services? At ITA  we re running hundreds of different applications to seamlessly offer 24x7 services to customers  Doing so involves traditional software development  but also requires a set of engineers who can marshall processes and data in a distributed Linux environment  We re looking for programmers who can understand a domain  are experts in leveraging a UNIX Linux environment  and who have experience programming in a distributed setting  While doing so  you will play an integral role in designing and deploying products in a 24x7 environment Responsibilities   Design  implement  and maintain software to automate  analyze  and control many of the complex operational functions at ITA s data centers  Work with different internal teams to understand product domains  Train downstream operations staff  including the production of documentation  diagrams  and other visualization tools   Help to debug complex problems as they arise  Help to maintain and grow a production environment in a way that makes the system increasingly maintainableQualifications   Extensive programming experience in a UNIX Linux environment  python and or perl preferred  Bachelor s degree in CS  or equivalent work experience  Experience designing end to end solutions  including code  hardware  and networks  Expert level knowledge of the standard UNIX Linux command line toolkit  awk  sed  bash  tcpdump  lsof  etc   Strong knowledge of UNIX Linux architectureKnowledge and Skills   Ability to constantly learn new domains  both technically and non technically  Ability to prioritize efforts without constant management involvement  Must have excellent problem solving skills  and a willingness to exercise them on a daily basisAbout ITA Software  Inc  ITA Software has earned recognition as the leading provider of innovative technology and services for the airline industry  and was also recently named one of the Best Places to Work in 2006 by the Boston Business Journal  Profitable for many years  ITA recently closed $100 million in equity financing   noted as one the largest venture deals to be completed in the New England area over the past five years  ITA Software  s technical roots began in 1996 when it was founded by computer scientists from the Massachusetts Institute of Technology Location This position is for a full time employee in Kendall Square  Cambridge  We are conveniently located near the Kendall Square T stop on the Red Line and provide free employee parking at the Kendall Square Cinema garage  No agencies please Benefits ITA Software offers a competitive salary  stock options  and a generous benefits package  which includes 100% paid monthly premiums for you and your family for medical  dental  vision  disability  and life insurance! ITA  s employees also take advantage of a commuter benefit  free parking or T pass   tuition reimbursement  and professional development  For a complete list of benefits please visit http   www itasoftware com careers l_benefits html?catid=3ITA Software141 Portland StreetSuite 700Cambridge  MA 02141Phone   617  714 2100Fax   617  621 3913Web  Location Cambridge  MAArea Code 617Tax Term FULLTIMEPay Rate competitiveLength Position ID OpProgDice ID 10099418Travel Required noneTelecommute no             Copyright 1990   2008 Dice All rights reserved  Use of this site is subject to certain  E mail address  Password  LoginNot a member yet?Sign up now for your FREE Dice Account!]]></description>
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                        <title><![CDATA[Web Systems Administrator at ITA Software, (USA-MA-Cambridge)]]></title>
                        <link>http://www.jobvolume.com/jobid.jsp?jkey=3260752982</link>
                        <guid isPermaLink="false">3260752982</guid>
                        <pubDate>Sat, 22 Nov 2008 07:18:34 GMT</pubDate>
                        <description><![CDATA[Find Web Systems Administrator jobs at Dice comPositiveNeutralNegativeRate this Job Title Web Systems AdministratorSkills See BelowDate 11 21 2008Description Come Join The Team That Is Transforming The Travel Industry!How did ITA Software become the leading software innovator in the airline industry? With great technology and great people! Every individual in our fast growing company has a substantial impact on ITA Software s success  As we continue to greatly increase our staff  we are looking for talented people who thrive in a culture that is socially relaxed  yet hard working and technically superlative  Job Description Would you like to be part of a high impact  business critical team working on a Linux platform? We are looking for a Web Systems Administrator to support ITA s industry  leading products  In this role  you can play a major role in designing  implementing  and supporting a production web hosting environment for major commercial websites Responsibilities   Configure and manage Tomcat and Apache instances in a high availability  redundant hosting environment   Work closely with engineering to understand new applications that need to be delivered to production  Create and execute deployment plans for these applications   Participate in the design of new web environments   Develop code and procedures to enable automated installs and upgrades of Apache and Tomcat   Serve as a subject matter expert for troubleshooting complex web application problems  Requirements  Qualifications    This position requires someone who has experience designing and running web applications  The candidate should have significant experience with e commerce and dynamic content    Minimum of 3 years supporting a web application server in a production commercial environment   Must have experience with the integration of web servers  web application servers  and hardware load balancers   Must be familiar with the Linux operating environment  Administrator experience is helpful Knowledge and Skills   Must be willing to perform requirements gathering for new products   Must be willing to coordinate work with other groups and team members   Must be willing to produce documentation and define procedures for other administrators About ITA Software  Inc ITA Software has earned recognition as the leading provider of innovative technology and services for the airline industry  and was also recently named one of the Best Places to Work in 2006 by the Boston Business Journal  Profitable for many years  ITA recently closed $100 million in equity financing   noted as one the largest venture deals to be completed in the New England area over the past five years  ITA Software s technical roots began in 1996 when it was founded by computer scientists from the Massachusetts Institute of Technology  Location This position is for a full time employee in Kendall Square  Cambridge  We are conveniently located near the Kendall Square T stop on the Red Line and provide free employee parking at the Kendall Square Cinema garage  No agencies please Benefits ITA Software offers a competitive salary  stock options  and a generous benefits package  which includes 100% paid monthly premiums for you and your family for medical  dental  vision  disability  and life insurance! ITA s employees also take advantage of a commuter benefit  free parking or T pass   tuition reimbursement  and professional development  For a complete list of benefits please visit http   www itasoftware com careers benefits php ITA Software141 Portland StreetSuite 700Cambridge  MA 02141Phone   617  714 2100Fax   617  621 3913Web  Location Cambridge  MAArea Code 617Tax Term FULLTIMEPay Rate competitiveLength Position ID WebSysAdminDice ID 10099418Travel Required noneTelecommute no             Copyright 1990   2008 Dice All rights reserved  Use of this site is subject to certain  E mail address  Password  LoginNot a member yet?Sign up now for your FREE Dice Account!]]></description>
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                        <title><![CDATA[Technical Support Engineer at ITA Software, (USA-MA-Cambridge)]]></title>
                        <link>http://www.jobvolume.com/jobid.jsp?jkey=2282141995</link>
                        <guid isPermaLink="false">2282141995</guid>
                        <pubDate>Thu, 20 Nov 2008 21:36:32 GMT</pubDate>
                        <description><![CDATA[Find Technical Support Engineer jobs at Dice comPositiveNeutralNegativeRate this Job Title Technical Support EngineerSkills see below Date 11 20 2008Description Come Join The Team That Is Transforming The Travel Industry!How did ITA Software become the leading software innovator in the airline industry? With great technology and great people! Every individual in our fast growing company has a substantial impact on ITA Software s success  As we continue to greatly increase our staff  we are looking for talented people who thrive in a culture that is socially relaxed  yet hard working and technically superlative Come join a dynamic team that is changing the face of the Airline industry! We are looking for a detail oriented Technical Support Engineer to work with our launch customer to help debug a brand new system  Working with the Tech Support Lead  you will be responsible for answering requests for support  triaging issues for escalation and providing outstanding customer service  You will also have the opportunity to put in place quality metrics and processes for ongoing customer support Responsibilities   Participate in bug evaluation and escalation efforts for both internal and external customers  Develop  report and communicate quality metrics  First line of defense for customer problem reports  Handle intake  logging  and review of incoming customer product inquiries via phone  email  and web  Provide outstanding customer service by effectively troubleshooting complex software  Duplication  research  resolution  and testing on confirmed defects as well as research and data validation for general technical questions  Research  evaluate  and provide feedback on problematic trends and patterns in customer support requirements  Interface with QA  Development  Product Management and Customers as needed to resolve customer issues  Acquire and maintain current knowledge of relevant product offerings and support policies in order to provide technically accurate solutions to customers and record these resolutions for general use  Become knowledgeable of the customer base and the airline industry  Test and document all aspects of a case necessary to escalate incidents to Quality Assurance and or Development team  Timely and professional customer interaction  both verbal and written  throughout case resolutionQualifications   Proven ability to organize large amounts of data and shepherd to appropriate resolution  Previous experience in customer support and or quality assurance required  UNIX experience preferred  Proven ability in defect maintenance  Java knowledge highly preferred  Automated testing experience preferred  Travel industry knowledge a plusKnowledge and Skills   Demonstrated diplomacy when working with a variety of audiences with conflicting viewpoints  Able to understand and explain complex technical issues  Strong problem solving and analytical skills  Strong QA Methodology knowledge and understanding  Excellent written  verbal  and interpersonal skills  Meticulous quality focus and attention to detail  Exceptional customer management and communication skills as required to understand customer needs and ensure clarity on status of difficult technical problems  Confidence to participate and contribute within a fast paced  technically aggressive  highly skilled and collegial development teamAbout ITA Software  Inc  ITA Software  www itasoftware com  is a leader in providing innovative Software as a Service  SaaS  solutions to the airline industry  ITA developed the industry s most comprehensive airfare shopping system  which is used by leading travel companies such as Aeroplan  Alaska Airlines  Alitalia  Continental Airlines  United Airlines  US Airways  Hotwire  Kayak  Orbitz and others  ITA is currently building a radically new passenger reservation system with launch partner Air Canada  In 2006 and 2007  ITA was named as one of the Best Places to Work by the Boston Business Journal  received the Economic Impact award from the Massachusetts Alliance for Economic Development  and received Deloitte s Technology Fast 500 award  ITA was founded by computer scientists from MIT Location This position is for a full time employee in Kendall Square  Cambridge  We are conveniently located near the Kendall Square T stop on the Red Line and provide free employee parking at the Kendall Square Cinema garage  No agencies please Benefits ITA Software offers a competitive salary  stock options  and a generous benefits package  which includes 100% paid monthly premiums for you and your family for medical  dental  vision  disability  and life insurance! ITA s employees also take advantage of a commuter benefit  free parking or T pass   tuition reimbursement  and professional development  For a complete list of benefits please visit http   www itasoftware com careers l_benefits html?catid=3ITA Software141 Portland StreetSuite 700Cambridge  MA 02141Phone   617  714 2100Fax   617  621 3913Web  Location Cambridge  MAArea Code 617Tax Term FULLTIMEPay Rate competitiveLength Position ID TechSupportEngDice ID 10099418Travel Required noneTelecommute no             Copyright 1990   2008 Dice All rights reserved  Use of this site is subject to certain  E mail address  Password  LoginNot a member yet?Sign up now for your FREE Dice Account!]]></description>
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                        <title><![CDATA[Linux Systems Operations Manager at ITA Software, (USA-MA-Cambridge)]]></title>
                        <link>http://www.jobvolume.com/jobid.jsp?jkey=1200983807</link>
                        <guid isPermaLink="false">1200983807</guid>
                        <pubDate>Wed, 19 Nov 2008 18:59:04 GMT</pubDate>
                        <description><![CDATA[Find Linux Systems Operations Manager jobs at Dice comPositiveNeutralNegativeRate this Job Title Linux Systems Operations ManagerSkills see below Date 11 19 2008Description Come Join The Team That Is Transforming The Travel Industry!How did ITA Software become the leading software innovator in the airline industry? With great technology and great people! Every individual in our fast growing company has a substantial impact on ITA Software s success  As we continue to greatly increase our staff  we are looking for talented people who thrive in a culture that is socially relaxed  yet hard working and technically superlative Are you someone who likes to deal with a fast pace job full of challenges almost every day? We are looking for someone to be both a manager and a leader  In this position  you will be responsible for ensuring the operational integrity of ITA s seat availability system by working with your own team of seasoned system engineers and with other groups to make sure that issues such as deployment  reliability  scalability  configuration  monitoring  reporting  support training are completely addressed  This position will report to the Director of Software Operations Responsibilities   Your team s mission is to maintain and improve ITA s seat availability system   Your team will design and develop scripts  software  documentation  and training as necessary to ensure that software applications are deployed and kept running 24 7 in an operational datacenter environment in keeping with ITA quality requirements and customer service level agreements   Your team will be responsible for the support and maintenance of ITA software systems and associated data streams including performance  availability  archival and migration  and other administration tasks as necessary   You will be the main advocate for operational issues for your software components  by direct influence on your team but just as importantly by identifying dependencies from other ITA groups  Often this will involve defining   scoping software requirements and schedules working with your group  ITA engineering  QA  and the customer relations managers   You will assist software  hardware  and network engineers in developing policies for issues such as capacity and performance  incident handling  etc   You will schedule  help allocate resources and address any barriers towards the accomplishment of critical tasks related to your team s mission   You will develop individual talent and motivation of your staff leading to successful achievement of individual and team objectives Qualifications   Experience with managing production commercial Unix Linux distributed  dynamic environments  Experience with managing system engineers and operational programmers   Strong foundation in unix linux system administration  Perl  Python  networking fundamentals  and operational best practicesKnowledge and Skills   You are someone who has a strong sense of ownership and who will drive issues to completion   Strong oral and written communication skills   must be able to run a meeting and effectively interface with customers and internal groups alike  Excellent problem solving skillsAbout ITA Software  Inc  ITA Software  www itasoftware com  is a leader in providing innovative information technology for the airline industry  ITA developed the industry s most comprehensive airfare shopping system  which is used by leading travel companies including Aeroplan  Alaska Airlines  Alitalia  Continental Airlines  US Airways  Hotwire  Kayak  Orbitz  Sidestep and others  ITA is currently building a completely new next generation passenger reservation system with launch partner Air Canada  In 2007  ITA was named one of the Best Places to Work by the Boston Business Journal  received the Silver Economic Impact award from the Massachusetts Alliance for Economic Development  awarded the Ernst   Young Entrepreneur of the Year Award for Vertical Market Software and received Deloitte s Technology Fast 500 award  Profitable for many years  ITA Software closed $100 million in equity financing in 2006   noted as one the largest venture deals to be completed in the New England area over the past five years  ITA Software was founded by computer scientists from the Massachusetts Institute of Technology  Today the company employs over 400 employees and is based in Cambridge  Mass Location This position is for a full time employee in Kendall Square  Cambridge  We are conveniently located near the Kendall Square T stop on the Red Line and provide free employee parking at the Kendall Square Cinema garage  No agencies please Benefits ITA Software offers a competitive salary  stock options  and a generous benefits package  which includes 100% paid monthly premiums for you and your family for medical  dental  vision  disability  and life insurance! ITA s employees also take advantage of a commuter benefit  free parking or T pass   tuition reimbursement  and professional development  For a complete list of benefits please visit http   www itasoftware com careers l_benefits html?catid=3ITA Software141 Portland StreetSuite 700Cambridge  MA 02141Phone   617  714 2100Fax   617  621 3913Web  Location Cambridge  MAArea Code 617Tax Term FULLTIMEPay Rate competitiveLength Position ID SWOpsMngrDice ID 10099418Travel Required noneTelecommute no             Copyright 1990   2008 Dice All rights reserved  Use of this site is subject to certain  E mail address  Password  LoginNot a member yet?Sign up now for your FREE Dice Account!]]></description>
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                        <title><![CDATA[Quality Assurance Engineer (Interfaces) at ITA Software, (USA-MA-Cambridge)]]></title>
                        <link>http://www.jobvolume.com/jobid.jsp?jkey=74362125</link>
                        <guid isPermaLink="false">74362125</guid>
                        <pubDate>Tue, 18 Nov 2008 07:09:10 GMT</pubDate>
                        <description><![CDATA[Find Quality Assurance Engineer  Interfaces  jobs at Dice comPositiveNeutralNegativeRate this Job Title Quality Assurance Engineer  Interfaces Skills see below Date 11 17 2008Description Come Join The Team That Is Transforming The Travel Industry!How did ITA Software become the leading software innovator in the airline industry? With great technology and great people! Every individual in our fast growing company has a substantial impact on ITA Software s success  As we continue to greatly increase our staff  we are looking for talented people who thrive in a culture that is socially relaxed  yet hard working and technically superlative Job Description Come join a dynamic team that is changing the face of the Airline industry! We re looking for an experienced QA Engineer who is interested in learning the travel industry  If you thrive on understanding the relationships between the entities in a large  complex business  we have a great opportunity for you Responsibilities   Maintain and enhance the strategy for manual and automated testing of ITA s new reservation system components as they interact with external systems  e g   other airlines  governmental agencies  etc    Write test plans and reports  Create new test procedures to define manual testing  Create automated test scripts in an internally developed Java based tool  Track complex dependencies and relationships between internal and external entities  Report  research  and verify software problem logs in bug tracking database  Some travel may be requiredRequirements    5 7 years Quality Assurance Development experience required  Proficient with QA concepts and methodology  Experience with airline industry a plus   3 5 years experience testing complex inter system components  Strong programming skills in Perl  Python  or a scripting language  Experience with C  C++  or Java a plus   Detail oriented with strong organization skills   Confidence to participate and contribute within a fast paced  technologically aggressive  highly skilled  and collegial team  Strong verbal and written communication skills   Strong analytical and problem solving skills  Self motivated  able to work independently and perform multiple tasks under minimal supervision About ITA Software  Inc  ITA Software has earned recognition as the leading provider of innovative technology and services for the airline industry  and was also named one of the Best Places to Work in 2006 and 2007 by the Boston Business Journal  Profitable for many years  ITA recently closed $100 million in equity financing   noted as one the largest venture deals to be completed in the New England area over the past five years  ITA Software s technical roots began in 1996 when it was founded by computer scientists from the Massachusetts Institute of Technology Location This position is for a full time employee in Kendall Square  Cambridge  We are conveniently located near the Kendall Square T stop on the Red Line and provide free employee parking at the Kendall Square Cinema garage  No agencies please Benefits ITA Software offers a competitive salary  stock options  and a generous benefits package  which includes 100% paid monthly premiums for you and your family for medical  dental  vision  disability  and life insurance! ITA s employees also take advantage of a commuter benefit  free parking or T pass   tuition reimbursement  and professional development  For a complete list of benefits please visit http   www itasoftware com careers l_benefits html?catid=3ITA Software141 Portland StreetSuite 700Cambridge  MA 02141Phone   617  714 2100Fax   617  621 3913Web  Location Cambridge  MAArea Code 617Tax Term FULLTIMEPay Rate competitiveLength Position ID QAEngInterfacesDice ID 10099418Travel Required noneTelecommute no             Copyright 1990   2008 Dice All rights reserved  Use of this site is subject to certain  E mail address  Password  LoginNot a member yet?Sign up now for your FREE Dice Account!]]></description>
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                        <title><![CDATA[QA Automation Engineer (xml) at ITA Software, (USA-MA-Cambridge)]]></title>
                        <link>http://www.jobvolume.com/jobid.jsp?jkey=2432854753</link>
                        <guid isPermaLink="false">2432854753</guid>
                        <pubDate>Fri, 14 Nov 2008 07:52:23 GMT</pubDate>
                        <description><![CDATA[Find QA Automation Engineer  xml  jobs at Dice comPositiveNeutralNegativeRate this Job Title QA Automation Engineer  xml Skills see below Date 11 13 2008Description Come Join The Team That Is Transforming The Travel Industry!How did ITA Software become the leading software innovator in the airline industry? With great technology and great people! Every individual in our fast growing company has a substantial impact on ITA Software s success  As we continue to greatly increase our staff  we are looking for talented people who thrive in a culture that is socially relaxed  yet hard working and technically superlative We re expanding our amazing QA team and are looking for individuals ready to share knowledge  learn on a daily basis  and contribute to the team effort  We re building the first new Reservation System in over 30 years and alongside developing the automation tools to test it  This is an exciting opportunity for a QA focused tools developer to bring experience and creativity to this new position  Experience with QA methodologies  tools development and a drive to learn all about the travel industry are essential Responsibilities   Develop automated tests for ITA s new reservation system components using internally developed suite of tools  Participate in test tool design and implementation  Create new test cases  scripts and procedures  Work with Operations to understand and navigate multiple environments for executing automation suites  Provide training and documentation to other QA team members on the usage of newly developed testing tools  Analyze results of functional  regression  and system level tests  Report  research  and verify software problem logs in bug tracking database  Write test plans and reportsQualifications   5 7 years Quality Assurance Development experience required  Prior experience using automated testing tools and frameworks   Proficient with QA concepts and methodology  Strong programming skills in Java  Perl  Python  or a scripting language  Experience with C  C++  XML  or Common Lisp a plus  Database testing  including disaster recovery and load testing  experience desired Knowledge and Skills   Detail oriented and strong organization skills   Confidence to participate and contribute within a fast paced  technologically aggressive  highly skilled  and collegial team  Strong verbal and written communication skills   Strong analytical and problem solving skills  Self motivated  able to work independently and perform multiple tasks under minimal supervisionAbout ITA Software  Inc  ITA Software has earned recognition as the leading provider of innovative technology and services for the airline industry  and was also recently named one of the Best Places to Work in 2006 by the Boston Business Journal  Profitable for many years  ITA recently closed $100 million in equity financing   noted as one the largest venture deals to be completed in the New England area over the past five years  ITA Software s technical roots began in 1996 when it was founded by computer scientists from the Massachusetts Institute of Technology Location This position is for a full time employee in Kendall Square  Cambridge  We are conveniently located near the Kendall Square T stop on the Red Line and provide free employee parking at the Kendall Square Cinema garage  No agencies please Benefits ITA Software offers a competitive salary  stock options  and a generous benefits package  which includes 100% paid monthly premiums for you and your family for medical  dental  vision  disability  and life insurance! ITA s employees also take advantage of a commuter benefit  free parking or T pass   tuition reimbursement  and professional development  For a complete list of benefits please visit http   www itasoftware com careers l_benefits html?catid=3ITA Software141 Portland StreetSuite 700Cambridge  MA 02141Phone   617  714 2100Fax   617  621 3913Web  Location Cambridge  MAArea Code 617Tax Term FULLTIMEPay Rate competitiveLength Position ID QAAutoEngDice ID 10099418Travel Required noneTelecommute no             Copyright 1990   2008 Dice All rights reserved  Use of this site is subject to certain  E mail address  Password  LoginNot a member yet?Sign up now for your FREE Dice Account!]]></description>
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