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Service Desk Technician (QM/Tier 1+)
USA-MD-Bethesda - grsi.com
Location: Bethesda, MD
What Youll Do
You will be a dynamic Service Desk Technician working... got experience monitoring the user support phone line and inbound ticket queue for the Service Desk... minimum requirements for this role:
Bachelors degree from an accredited institute More ...
Seen at grsi.com 2893 days ago
Service Desk Tech Tier II
USA-MD-Bethesda - grsi.com
Job Details Service Desk Tech Tier II Job code 2828 Job Category Information Technology City Bethesda Job Description GRSi Service Desk Technician Tier II MH2828 Program NIH NHLBI National... Provide outstanding customer service both at desk side and via remote tools such as Bomgar Cisco More ...
Seen at grsi.com 2903 days ago
Sr. Configuration Manager/Lead
USA-MD-Bethesda - grsi.com
GRSi / Senior Configuration Manager/Lead / MH2680
Client: NIH NHLBI (National Heart, Lung... Health and Human Services (HHS).
Responsibilities:
GRSi is seeking a Senior Configuration.... The Senior CM Lead will play an integral role in shaping the CM teams future scope as well as how CI/CD More ...
Seen at grsi.com 2903 days ago
Help Desk Specialist
USA-MD-Bethesda - grsi.com
: Bethesda, MD
Program Description:
Provide professional IT services to assist NIDDKs Computer... and troubleshoots IT incidents to either resolve or escalate outside the Service Desk according to service... quality control workflow to ensure proper documentation and quality of case handling.
Help More ... Salary Search Hourly Rates Search
Seen at grsi.com 2893 days ago
Senior Configuration Manager - CICD
USA-MD-Bethesda - grsi.com
).
Responsibilities:
GRSi is seeking a Configuration Management (CM) Engineer to support the CM, DevOps.../CD pipeline. The CM Engineer will play an integral role in shaping the CM teams future scope... configuration and change management controls by applying the ITIL framework and implementing best More ...
Seen at grsi.com 2903 days ago
Senior Desktop Cybersecurity Engineer
USA-MD-Bethesda - grsi.com
GRSi / Senior Desktop Cybersecurity Engineer / MH2808
Client: NIH-NHLBI (National Heart, Lung... and operating system upgrades, etc.
The Senior Desktop Cybersecurity Engineer will possess BigFix... of experience
Proven experience as a Desktop Engineer
Experience with databases More ...
Seen at grsi.com 2903 days ago
Service Desk Technician (Pool)
USA-MD-Bethesda - grsi.com
GRSi / Service Desk Technician (Multiple Openings; Tier I, II and III) / MH2618
Client: NIH NHLBI... service level agreements (SLAs).
Provide outstanding customer service both at desk-side... Support Technician, or Technical Support Professional.
ITIL Practitioner, ITIL Service More ...
Seen at grsi.com 2903 days ago
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