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Help Desk Specialist
USA-MD-Bethesda - grsi.com
quality control workflow to ensure proper documentation and quality of case handling.
Help... mission. CTB provides users with secure access connectivity to Wide Area Network (WAN) and Local Area...) devices as well as other remote site connections for access to email and other critical services.
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Seen at grsi.com 2942 days ago
Service Desk Tech Tier II
USA-MD-Bethesda - grsi.com
Job Details Service Desk Tech Tier II Job code 2828 Job Category Information Technology City Bethesda Job Description GRSi Service Desk Technician Tier II MH2828 Program NIH NHLBI National... procedures to resolve incidents and fulfill requests within agreed upon service level agreements SLAs More ...
Seen at grsi.com 2951 days ago
Service Desk Technician (Pool)
USA-MD-Bethesda - grsi.com
GRSi / Service Desk Technician (Multiple Openings; Tier I, II and III) / MH2618
Client: NIH NHLBI... service level agreements (SLAs).
Provide outstanding customer service both at desk-side... Support Technician, or Technical Support Professional.
ITIL Practitioner, ITIL Service More ...
Seen at grsi.com 2951 days ago
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