Help Desk Specialist
USA-MD-Bethesda - grsi.com
and troubleshoots IT incidents to either resolve or escalate outside the Service Desk according to service...Client: NIH NIDDK (National Institute of Diabetes and Digestive and Kidney Diseases)
Location... and documents cases thoroughly and accurately in real time, per NIDDK and NIH service standards
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Seen at grsi.com 2925 days ago