Service Desk Technician (QM/Tier 1+)
USA-MD-Bethesda - grsi.com
Location: Bethesda, MD
What Youll Do
You will be a dynamic Service Desk Technician working... got experience monitoring the user support phone line and inbound ticket queue for the Service Desk...).
Exceptional customer service skills.
Proven ability to effectively and confidently More ...
Seen at grsi.com 2911 days ago
Help Desk Specialist
USA-MD-Bethesda - grsi.com
and troubleshoots IT incidents to either resolve or escalate outside the Service Desk according to service... quality control workflow to ensure proper documentation and quality of case handling.
Help Desk Specialists within the continuity program must also monitor and respond to application alerts More ... Salary Search Hourly Rates Search
Seen at grsi.com 2911 days ago
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